Afton Kitt
San Diego,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experience in fast paced up scale and casual dining establishments. Committed to upholding highest standards of customer service. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Sheraton La Jolla/Humphrys La jolla Grill/Shooters Bar and Grill
02.2014 - 02.2024
- Help create new cocktails and input on what draft beers to sell
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- High volume cocktail and full restaurant service, handling 14 tables and a full bar
- Experienced in all areas of food and beverage department
- Extensive knowledge of all menu items offered
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Claim Jumper Restaurant
08.2020 - 05.2022
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Cocktail Server/Bartender
94th Aero Squadron
01.2008 - 02.2014
- Trained all cocktail servers
- High volume bar and night club experience, handling 20 tables at a time
- Experience in all areas of food and beverage
- Extensive knowledge of cocktails and beers
- Consistently achieved positive feedback from customers by delivering memorable guest experiences.
- Increased customer satisfaction with engaging conversations and attentive service.
- Maintained cleanliness of the bar area, ensuring a welcoming environment for all patrons.
- Developed lasting relationships with regular clientele by remembering preferences and anticipating needs.
- Trained new team members on proper serving techniques and company policies, promoting consistency across staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Efficiently balanced multiple responsibilities during high-volume periods without sacrificing quality of service.
Education
No Degree - Nursing
Southwestern College
Chula Vista, CA05.2025
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Responsible Alcohol Service
- Complex Problem-Solving
- Memory retention
- New Hire Training
- Aloha POS
- Food and Beverage Service
References
- Matthew Davis (619)495-6802, Food and Beverage Manager, Sheraton La Jolla
- Chloe Lopez (858)353-3601
Certification
- TIPS certified
- LEAD card certified
- Food Handler Certified
- RBS certified
Timeline
Bartender
Claim Jumper Restaurant
08.2020 - 05.2022
Bartender
Sheraton La Jolla/Humphrys La jolla Grill/Shooters Bar and Grill
02.2014 - 02.2024
Lead Cocktail Server/Bartender
94th Aero Squadron
01.2008 - 02.2014
No Degree - Nursing
Southwestern College
- TIPS certified
- LEAD card certified
- Food Handler Certified
- RBS certified
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