Summary
Overview
Work History
Education
Skills
Availability
Affiliations
References
Timeline
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Jonathan Mantanona

Albuquerque,New Mexico

Summary

Dynamic professional with a proven track record in customer-focused communication and sales strategies. As a Crew Member at Dion’s Pizza, I excelled in delivering exceptional service, enhancing customer satisfaction, and maintaining operational efficiency. My adaptability and attention to detail drive successful negotiations in my self-employed venture as a Collector & Reseller of Pokémon cards.

Overview

3
3
years of professional experience

Work History

Collector & Reseller

Self-Employed
01.2022 - Current
  • Buy, sell, and trade Pokémon cards, understanding market trends and customer interest
  • Communicate with buyers, handle negotiations, and complete online/in-person transactions
  • Develop strong attention to detail and product presentation

Crew Member

Dion’s Pizza
Albuquerque, NM
01.2023 - 01.2024
  • Delivered excellent customer service in a high-volume setting
  • Ensured accurate, timely, and friendly service to every guest
  • Learned how to communicate clearly and make customers feel welcomed
  • Maintained cleanliness, organization, and efficiency on the line

Education

Some College (No Degree) - Psychology

Central New Mexico Community College (CNM)
Albuquerque, NM

Skills

  • Customer-focused communication
  • Friendly and outgoing demeanor
  • Sales and upselling strategies
  • Quick learner
  • Team collaboration
  • Dependability
  • Punctuality
  • Active listening skills
  • Product recommendations
  • Adaptability

Availability

Sunday, Monday, Wednesday: Available after 12 PM 

Tuesday: Unavailable due to school and sports

Thursday: Available after 1 PM 

Friday & Saturday: Available all day 

Affiliations

  • Collecting & selling Pokémon cards – I’ve been into the hobby for years, and it’s taught me how to research card values, negotiate deals, and talk with all kinds of people both online and in-person.
  • Making music – In my free time, I produce and release music on streaming platforms. It’s helped me get creative and stay consistent with something I’m passionate about.
  • Attending college full-time – Balancing school and work has taught me how to manage my time and stay on top of things.

References

References available upon request.

Timeline

Crew Member

Dion’s Pizza
01.2023 - 01.2024

Collector & Reseller

Self-Employed
01.2022 - Current

Some College (No Degree) - Psychology

Central New Mexico Community College (CNM)

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