Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Marroquin Lopez

Jamaica

Summary

Personable electrical technician offering 3+ years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Window AC Specialist/ installer

Tempo Air
Manhattan
06.2025 - Current
  • Analyzed customer needs and recommended appropriate products or services.
  • Collaborated with team members to ensure timely project completion.
  • Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.

Low Voltage Technician

CCI Health Technologies
Brooklyn
01.2025 - 05.2025
  • Installed and serviced access control devices, nurse call consoles, call cord stations, dome lights, and pull cord stations to enhance patient communication and security.• Executed wiring tasks, including running and terminating wires, and performed Cat 5 crimping to support network connectivity.• Documented and reported work orders to the office, ensuring accurate tracking and management of service tasks.

Customer Service

PLS Check Cashers
Queens
10.2022 - 06.2023
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.

Marble Setter

Renaissance Marble Works
Long Island
02.2022 - 08.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement in installing, polishing, buffing marble slabs for countertops/islands in both residential and commercial properties.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Electrical & Electronic Systems - Technology

Lincoln Technical Institute
Whitestone, NY

Skills

  • Customer Service
  • Collaboration/Partnership
  • Basic wiring
  • Bend, run & install conduit
  • Cable & internet
  • Electrical installation & maintenance
  • Read blueprints & schematics
  • High & Low-voltage Systems
  • CCTV & Security Systems
  • Fire Alarms
  • Hand and Power Tools
  • Use meters, oscilloscopes and watt meters

Certification

  • OSHA 10 SST
  • OSHA 30
  • Valid Driver's License

Languages

Spanish, Native or Bilingual

Timeline

Window AC Specialist/ installer

Tempo Air
06.2025 - Current

Low Voltage Technician

CCI Health Technologies
01.2025 - 05.2025

Customer Service

PLS Check Cashers
10.2022 - 06.2023

Marble Setter

Renaissance Marble Works
02.2022 - 08.2022

Electrical & Electronic Systems - Technology

Lincoln Technical Institute

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