Jonathan Marrufo

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

• Working as a member of a four-man team to surveil and report on many objectives from a two man occupied vehicle to a city sector for long periods of time throughout multiple days.
• Training on land and amphibious missions with different types on land vehicles and different types of rafts.
• Operating as Command Sergeant Majors driver for seven months driving and maintaining an up armored vehicle and creating route plans with multiple points of interest and contingencies plan.
• Operating from the simple multiband hand held radio to a complex OE-254 antenna based communications monitor.
• Completed Air Assault School with multiple fast ropes.
• Participated in Spur ride which is made up of many small objective sites and completed a 26mi ruck within 24 hrs.

• Took part in hundreds of high visibility missions in the White House, Pentagon, Capitol building, Inauguration parade and high ranking officials retirements.
• Worked with all four U.S. military branches in a variety of joint operations.
• Trained with the Asymmetric Warfare Group (AWG) for several weeks in Indiana where we operated with many foreign military groups to help increase their knowledge in multiple types of battle drills and operations.
• Won the 2018 AUSA Battle Challenge in which an obstacle course needed to be completed in the fastest time possible and shooting for accuracy after you’ve exhausted yourself in the obstacle course out of 320 participants.
• Operated as Team Leader of a team of five soldiers in a crew served weapons Squad for 2 years.

• Key skills acquired:
• Safe handling of explosives
• Land navigation
• Operation of radios and other electronic equipment
• Emergency medical aid

Helped middle school students during their summer with any school subjects they needed extra help in.

Organized summer fairs and activities to keep students engaged.

Supported community integration by guiding students in various communal activities.

Arranged a visit to the state capitol building for students to engage in a meet and greet with state representatives.