Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Outside Plant Manager
Legacy
Waxahachie, Texas
03.2024 - Current
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Provided leadership during times of organizational change or crisis situations.
Infrastructure Technician
Rise Broadband
Alvarado, Texas
03.2015 - 03.2018
Installed, configured and maintained server hardware and operating systems.
Provided technical support to end users and troubleshot network issues.
Performed maintenance activities such as patching, upgrades.