Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Martinez

Brooklyn,USA

Summary

Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

9
9
years of professional experience

Work History

Server/Bartender

07.2023 - 04.2025
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment.
  • Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers.
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
  • Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar.
  • Suggested upsells such as premium spirits or specialty drinks to increase revenue per transaction and enhance the guest experience.
  • Utilized excellent communication skills when interacting with customers from diverse backgrounds or language barriers.

Server

Nice Matin
03.2018 - 06.2023
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained a positive and friendly attitude when greeting and interacting with guests.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server/Runner

Casa Neta
06.2016 - 09.2018
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collected food and quickly delivered to customers' tables.
  • Memorized dining room floor plans and understood seat number system.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Associate - Pharmacy Technician

Universidad Interamericana
Arecibo, PR
05.2014

High School Degree - undefined

Petra Corretjer De Oneill
Manati, PR
05.2012

Skills

  • Runner (5 years)
  • Photo Editing (3 years)
  • Adobe Premiere (3 years)
  • Customer Service (5 years)
  • Photography (3 years)
  • Photo manipulation
  • Editing
  • Adobe Lightroom (3 years)
  • Spanish (10 years)
  • Waiter (8 years)
  • Adobe Photoshop (3 years)
  • Busser (4 years)
  • Multilingual (10 years)

Timeline

Server/Bartender

07.2023 - 04.2025

Server

Nice Matin
03.2018 - 06.2023

Server/Runner

Casa Neta
06.2016 - 09.2018

High School Degree - undefined

Petra Corretjer De Oneill

Associate - Pharmacy Technician

Universidad Interamericana

Similar Profiles

CREATE PROFILE
Jonathan Martinez