Jonathan Martinez
Yalaha,FL
Summary
Dynamic Concessions Bartender with over 10 years of experience in customer service and event coordination. Expertise in menu knowledge and food safety compliance. Committed to delivering exceptional service and creating memorable guest experiences.
Overview
17
17
years of professional experience
Work History
Concessions Bartender
Ovations Food Services
Orlando, Florida
02.2015 - Current
- Prepared and served a variety of beverages to customers.
- Managed cash transactions and processed customer payments accurately.
- Followed all safety and sanitation guidelines for food service.
Server
Nba City
Orlando, Florida
01.2009 - 08.2015
- Took customer orders accurately and efficiently during busy shifts.
- Provided exceptional service to guests in a high-energy environment.
- Assisted kitchen staff by communicating special requests and dietary needs.
- Maintained cleanliness and organization of dining areas throughout service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Managed cash register transactions and processed payments swiftly.
- Engaged with guests to enhance their dining experience through recommendations.
- Trained new servers on menu items and service protocols effectively.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Aviation Institute of Maintenance
Casselberry, FL05-2006
Skills
- Beverage preparation
- Cash handling
- Food safety compliance
- Customer service
- Menu knowledge
- Event coordination
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Concessions Bartender
Ovations Food Services
02.2015 - Current
Server
Nba City
01.2009 - 08.2015
High School Diploma -
Aviation Institute of Maintenance