Joseph Firrantello
Barkeeper
Orlando,Florida
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Committed to building customer base by providing positive service experience. Friendly Bartender with exceptional high volume and people skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Capable bar keeper passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in alcoholic beverage establishments.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Concessions Bartender
Ovations Food Services
Orlando, FL
02.2023 - Current
- Demonstrated knowledge of drink recipes, offering suggestions based on guest preferences.
- Promoted responsible alcohol consumption by monitoring guest behavior and adhering to legal serving guidelines.
- Handled high-pressure situations professionally, maintaining composure during busy shifts.
- Balanced exceptional speed with accuracy when mixing drinks, minimizing wait times for patrons.
- Maintained a clean and organized bar area, ensuring compliance with sanitation standards.
- Managed cash transactions accurately, maintaining accountability for daily sales reports.
- Managed bar inventory effectively, preventing shortages or overstocking situations.
Barkeeper
Wall Street Enterprises
Orlando, FL
01.2006 - Current
- I've worked for the same bar group for 18 years. For the past ten years I have run a small bar by myself. Five years ago I had a barback hired to help out with the set up and stocking of the bar. Before that I did everything on my own. I have worked every aspect of the hospitality industry while employed here. Including:
- Collaborated with management to develop successful promotional events, attracting new clientele and boosting sales.
- Contributed to a positive work environment with strong teamwork skills, assisting colleagues as needed during busy shifts.
- Participated in regular staff meetings to discuss customer feedback and collaborate on strategies for continuous service
- Created cocktail recipes, incorporating new ideas into the menu to keep offerings fresh and enticing.
Education
Bachelors Of Science Degree - Psychology
01.2006 - 12.2008
Skills
Cleanliness and sanitation
POS System Operation
Handling Complaints
Drink Preparation
Opening and closing duties
Alcohol awareness
Speed and Efficiency
Hospitality service expertise
Highly reliable
Engaging personality
Timeline
Concessions Bartender - Ovations Food Services
02.2023 - Current
Barkeeper - Wall Street Enterprises
01.2006 - Current
University of Central Florida - Bachelors Of Science Degree, Psychology
01.2006 - 12.2008