Jonathan Matturro
Phoenix,AZ
Summary
US Air Force Veteran leveraging 5+ years of proven experience in operations management and coordinating complex tasks. Adept at leading teams of 20+ in a dynamic, fast-paced environment. Experience in training and teaching. Proven ability to combine technical skills and aligning with organizational missions.
Overview
11
11
years of professional experience
Work History
Tournament Organizer
Gamer's Guild
09.2024 - Current
- Oversaw event registration process by collecting and tracking attendee information.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented protocols and procedures to effectively manage planning process.
- Developed detailed event reports, documenting all aspects of each event.
- Entered results for over 50 competitors per day
Substitute Assistant Teacher
Natural Choice Academy-Scottsdale, AZ
03.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Helped students explore concepts with engaging, learning-focused activities.
- Adapted teaching methods and materials to meet students' varying needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
Playologist
Children's Museum of Phoenix-Phoenix, AZ
03.2023 - 03.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Collaborated with other playologists to provide comprehensive and enjoyable experience.
- Established positive relationships with guests through fun and engaging conversation.
- Entertained guests with various props for maximum engagement, fun, and lasting memories.
Lab Assistant
Arizona State University-Mesa, AZ
09.2022 - 02.2023
- Assisted with equipment, calibrating instruments and preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Assisted Students with design projects and educated students on proper usage of all equipment in workspace
- Performed routine lab and department maintenance to keep area clean and orderly.
Ramp Services and Air Terminal Manager
United States Air Force-Various Locations
01.2014 - 12.2018
- Managed daily command & control of Joint agency personnel and duty sections; encompassing 20+ personnel
- Oversaw loading of 5K passengers, 11K cargo tons, and 200 missions maintaining a 1.4% on-time departure reliability rate
- Collected and disseminated aircraft mission details and passenger/cargo related information utilizing the Global Air Transportation Execution System (GATES) and Global Decision Support System (GDSS2)
- Met inbound aircraft, checked cargo, passenger capability, and gathered/disseminated necessary documentation
- Briefed outbound aircrews on load characteristics, special requirements, hazardous compositions, and passengers
- Appointed as a contracting officer representative for the squadron, enforcing compliance with $220M Air Mobility Command contract with all inbound and outbound civilian aircraft.
Education
Bachelor's degree - General Studies
SNHU
New Hampshire10.2024
Skills
- Operations Management
- Process Improvement
- Data Analysis
- Resource Allocation
- Communication
- Dynamic Leadership
Timeline
Tournament Organizer
Gamer's Guild
09.2024 - Current
Substitute Assistant Teacher
Natural Choice Academy-Scottsdale, AZ
03.2024 - Current
Playologist
Children's Museum of Phoenix-Phoenix, AZ
03.2023 - 03.2024
Lab Assistant
Arizona State University-Mesa, AZ
09.2022 - 02.2023
Ramp Services and Air Terminal Manager
United States Air Force-Various Locations
01.2014 - 12.2018
Bachelor's degree - General Studies
SNHU
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