Jonathan McBryde
Roselle Park,NJ
Summary
Dynamic aviation professional with over 20 years of diverse experience in roles including Airline Assistant Hub Manager, Safety Auditor, Training Coordinator, Ramp Operations Supervisor, and Cargo Supervisor. Proven expertise in managing ramp operations and enhancing operational efficiency through effective team leadership, budget oversight, and comprehensive operational audits, all while delivering exceptional customer service. Recognized for fostering strong team collaboration and consistently achieving operational goals with an unwavering commitment to safety and compliance. Prepared to leverage extensive knowledge of various aircraft, including Boeing 787, 777, 767, 757, 737, as well as Airbus and Embraer models, alongside proficiency in ground support equipment to contribute effectively to a growing entrepreneurial organization within the ramp operations team.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Safety and Training Coordinator
Alliance Ground International (AGI)
Newark, NJ
06.2026 - Current
- Developed training programs to enhance employee skills and compliance with industry standards.
- Coordinated onboarding processes, ensuring new hires received comprehensive training materials and support.
- Evaluated training effectiveness through feedback and assessments, making data-driven improvements to curricula.
- Facilitated workshops and seminars, promoting best practices in operational efficiency and safety protocols.
- Monitor Ground operations of safe and effective use of ground equipment.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Focused on the safe operational nature when working around or on aircrafts
- Part time Duty manager for Porter Airlines
- Conducted Weekly and Monthly training reports to the Leadership Team
- Coached and disciplined agents who incurred safety violations
- Trained New hire agents on Push back, Tug, Belt loader, and other Ground service equipment
- Zebra Scanner trainer certified
- Performed Monthly Audits on aircraft performance and cabin cleaning.
- Focus Primarily on Q7400 Aircraft ( Porter Airlines), 777 Aircraft ( British Airways), and 787 Dreamliner
Ramp/Cargo Supervisor/ Safety Auditor
Southwest Airlines
Queens, NY
10.2016 - 05.2026
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Supervised cargo operations, ensuring compliance with safety and regulatory standards.
- Conducted performance evaluations, providing feedback to promote professional development among team members.
- Built bid schedules monthly for agents
- Administered disciplinary to agents for failing to comply with company rules, policies, and procedures.
- Oversee company overtime percentage and maintained accuracy balances on monthly work based hours for employees
- Attended Port Authority Safety Meetings
- Completed Daily Safety Audits on agent equipment and Inbound/ Outbound flight departures
- Headed the De-Icing Yearly Season operation on trucks and Glycol Usage
- Handle Employee issues and customer concerns
- Certified agents on DR3 Runway training movement of Aircraft
- Supervised ramp operations, ensuring timely aircraft turnarounds and adherence to safety protocols.
- Certified trainer for New Hires in Company policies and work ethics
- Trained New Supervisors on agents Union ( TWU-555) policies and procedures
- Enhanced customer satisfaction by addressing passenger concerns promptly and in a professional manner.
- Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.
- Trained Ground operations Team on New Electric equipment i.e Tugs, pushback tractors, powerstow beltloaders and Supertug Tractors.
- Trained gate Leads and agents on proper pushback communication procedures with three man wireless headsets. Also on proper use of cobra bag tracking equipment.
- Worked Majority 737 Fleet including Max 8 aircrafts.
- Zebra Scanner certified as well as gate Readiness Auditor
Warehouse Manager
American Signature Furniture
Woodbridge, NJ
01.2009 - 10.2016
- RF scan and Maintain Company Inventory Weekly.
- Delegated warehouse duties to work personnel.
- Scan and Unload daily delivery trailers using a forklift and hand truck.
- Inspect quality of furniture and make sure no damages before loading truck.
- Routed daily deliveries and Reconciled upon completion of daily deliveries.
- Brief warehouse employees on safety and proper handling of items and customer service Monthly.
- Handle client disputes and employee concerns.
- Utilized As400 Software.
- Successfully led key projects which resulted in employee production rate increasing.
Team Leader
Fed Ex
Newark, NJ
01.2007 - 10.2016
- Delegated assignments to employees.
- Material handler, deliver cargo to transport stations using a forklift.
- Loaded and Unloaded cargo from Aircraft such as 777, 767, DC10, and Propeller Aircrafts.
- Scanned cargo for accurate confirmation of delivery.
- Successfully led key projects which resulted in employee productivity.
- Mentored and trained staff on safety protocols and compliance measures, fostering a culture of safety.
- Led team in optimizing daily operational workflows to enhance efficiency and productivity.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Inventory management
Elizabeth Housing Authority
Elizabeth, NJ
11.2009 - 01.2011
- Responsible for supervisory of building staff.
- Prepare operation of all building equipment.
- Identify any building work required.
- Supervise any contractor work in the building.
- Monitor and manage all service contracts for the building.
- Inventory management of all cleaning supplies and materials.
Ramp Supervisor, Ramp agent
Continental Airlines
Elizabeth, NJ
02.2000 - 10.2007
- Supervised employees in safe use of airport machinery.
- Prepared area for flight arrivals and departures.
- Delegated work assignments to employees.
- Pushed aircraft to desire dispatch destination using a pushback tractor.
- Trained new employees as instructed by the company.
- Supervised for management team.
- Interacted with customers to assure safe passage of their personal items.
- Provided on site training of ground service equipment such as Tugs, Belt Loaders, and Can Loaders
- Performed assignments on various aircrafts including Boeing 777, 767, DC10, 757, 737, MD80, and Embraer fleets
- Supervised ramp operations to ensure timely aircraft departures and arrivals.
- Ensured compliance with all regulatory requirements for airport operations by staying current on industry standards and guidelines.
Senior Grocery Clerk
Stop and Shop
Linden, NJ
01.1998 - 01.2002
- Supervised stocking of grocery and cashiers.
- Unloaded trailers with a forklift to distribute store products.
- Record keeping of store inventory, monitor employee work production.
Education
High school diploma -
Elizabeth High School
Elizabeth, NJ06.1998
Skills
- Effective team leadership
- Agent onboarding training
- Friendly, positive attitude
- Resilience in challenging weather conditions
- Airline operations coordination
- Facility maintenance experience
- Effective verbal communication
- Organizational time strategies
- Warehouse Supervisor Experience
- Fundamental mathematics
- Computer Networking
- Qualified in Cobra and Zebra scanning
- Effective delegation
- FAA regulations
- Warehouse management
- Shipping & Receiving
- Operational efficiency management
- Warehouse experience
- Change Management
- Materials handling
- Quality Inspection
- Safety procedures compliance
- Incident investigation
- Warehouse operations
- Hazardous materials handling
- Documentation management
- Hazmat and international shipping
- Cargo management
- Freight bills preparation
- Effective team collaboration
- Customer service
- Problem-solving abilities
- Attention to detail
- Reliability
- Excellent communication
- Active listening
- Team collaboration
- Safety management
- Safety training
- Task prioritization
- Incident reporting
- Baggage handling
- Skilled in organizing schedules
- Dependable and responsible
- Composed in high-stress situations
- Ground handling
- Aircraft tug operation
- Loading and unloading
- Marshaling aircraft
- Pushback and towing
- Baggage management
- Workload management
- Arrival/departure procedures
Certification
- M11270366107052
- February 2024 to July 2028
Additional Information
Authorized to work in the US for any employer
Timeline
Safety and Training Coordinator
Alliance Ground International (AGI)
06.2026 - Current
Ramp/Cargo Supervisor/ Safety Auditor
Southwest Airlines
10.2016 - 05.2026
Inventory management
Elizabeth Housing Authority
11.2009 - 01.2011
Warehouse Manager
American Signature Furniture
01.2009 - 10.2016
Team Leader
Fed Ex
01.2007 - 10.2016
Ramp Supervisor, Ramp agent
Continental Airlines
02.2000 - 10.2007
Senior Grocery Clerk
Stop and Shop
01.1998 - 01.2002
High school diploma -
Elizabeth High School