Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Mental Health Technician
Palm Shores Behavioral Health Center
02.2022 - Current
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Encouraged positive behaviors through rewards systems when appropriate.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Provided education about mental illness symptoms and causes to family members of patients.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Assisted in the development of individualized treatment plans for patients.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Developed positive relationships with patients while maintaining professional boundaries.
Provided excellent service to patients through personable communication.
Tracked client movement on and off unit by documenting times and destinations.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Ensured a safe and secure environment for patients, adhering to facility safety protocols.
Admissions & Utilization Review Coordinator at Palm Shores Behavioral Health CenterAdmissions & Utilization Review Coordinator at Palm Shores Behavioral Health Center