Jonathan Mendoza
Peoria,AZ
Summary
Dedicated Lead Busser with strong customer service and sanitation practices. Proven ability to train team members and enhance dining experiences through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Lead Busser
Santo Agave
Peoria, Arizona
01.2026 - Current
- Assisted servers with table setups and guest requests during busy shifts.
- Maintained cleanliness of dining areas and ensured proper sanitation practices.
- Coordinated with kitchen staff to manage the timely delivery of food items.
- Trained new bussers on efficient workflow and restaurant standards.
- Managed dishware collection and ensured proper storage after service hours.
- Restocked supplies during shifts to maintain inventory levels.
- Communicated effectively with team members to enhance service efficiency.
- Contributed to a positive dining experience through attentive guest interactions.
- Ensured cleanliness of restaurant, including tables, chairs, floors, windows, and other surfaces.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Communicated with kitchen staff regarding any special orders or dietary restrictions requested by guests.
- Maintained a safe work environment by adhering to all safety policies and procedures outlined by the company's health department regulations.
- Wiped down tables after each seating to prepare for next customers.
- Delivered food items from the kitchen to the dining room table.
- Inspected restrooms regularly for cleanliness and supplies throughout shifts for cleanliness.
- Resolved conflicts between servers or customers in a timely manner.
- Supervised team of bussers to ensure efficient and effective service.
- Notified manager of issues with equipment or breakage.
- Participated in team meetings to discuss service improvements and guest feedback.
Lead Busser
Tulum modern mexican kitchen
Glendale, Arizona
08.2024 - 12.2025
- Trained new bussers on efficient workflow and restaurant standards.
- Assisted servers with table setups and guest requests during busy shifts.
- Maintained cleanliness of dining areas and ensured proper sanitation practices.
- Communicated effectively with team members to enhance service efficiency.
- Contributed to a positive dining experience through attentive guest interactions.
- Delivered food items from the kitchen to the dining room table.
- Cleared tables after guests departed to prepare for new customers. promptly after guests departed to prepare for new guests, minimizing wait times.
- Prepared the dining room for upcoming meals by setting up tables with appropriate supplies.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Refilled condiments and supplies at tables and service areas.
- Stocked cabinets or serving areas with condiments and refill condiment containers.
- Stocked condiments on tables as needed throughout the shift.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Effectively multitasked within fast-paced environment.
- Participated in team meetings to discuss service improvements and guest feedback.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Maintained a clean and orderly appearance throughout the kitchen and dining area.
Skills
- Sanitation practices
- Food safety
- Dining area upkeep
- Table turnover
- Table preparation
- Table reset
- Dish collection
- Food running
- Multitasking ability
- Team supervision
- Customer service
- Exceptional customer service
- Guest engagement
- Conflict resolution
- Conflict mediation
- Problem solving
- Effective problem solving
- Reliability and punctuality
- Shift flexibility
- Cleanliness
- Sanitation standards
- Sanitation procedures
- Positive attitude
- Memory retention
Languages
Spanish
Professional
English
Limited
Portuguese
Elementary
Timeline
Lead Busser
Santo Agave
01.2026 - Current
Lead Busser
Tulum modern mexican kitchen
08.2024 - 12.2025