Jonathan Mercado
Queens,USA
Summary
Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Supervisor
Sam Schwartz Pedestrian Traffic Management
Jamaica, NY
2023.10 - Current
- Collaborated with law enforcement agencies during investigations, providing necessary information and support
- Trained new security personnel on standard operating procedures, emergency response protocols, and customer service skills
- Maintained accurate records of incidents, accidents, and daily activities in compliance with company policies
- Responded quickly to alarms or emergencies on-site, taking appropriate actions to ensure the safety of employees and visitors
- Performed regular audits of access control systems to verify proper functioning and adherence to established guidelines
- Managed scheduling for the security team, ensuring adequate coverage at all times while optimizing resources efficiently
- Monitored surveillance cameras regularly to detect any suspicious activity or policy violations
Security Site Supervisor
XL Nightlife
Elizabeth, New Jersey
2021.01 - Current
- Administered first aid and emergency support as needed during incidents.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Enforced venue rules and policies consistently to maintain order and safety.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Kept accurate records of incidents occurring on premise, including reports on patron injuries or property damage.
Fleet Planner
SIXT
Queens, NY
2022.02 - 2023.04
- Oversaw the maintenance and repair of a fleet of XX vehicles, ensuring optimal performance and minimizing downtime
- Conducted regular inspections of fleet vehicles to identify any safety or compliance issues, taking immediate corrective actions as necessary
- Developed strong relationships with external vendors for outsourced repairs or specialized services, ensuring timely completion at competitive rates
- Implemented a performance tracking system for mechanics that incentivized productivity while maintaining quality standards
- Collaborated with finance department to develop annual budget forecasts for fleet maintenance expenses based on historical data and projected needs
- Performed root cause analysis on recurring mechanical issues to identify underlying problems and implement permanent solutions
- Created standardized procedures for routine maintenance tasks such as oil changes, tire rotations, and brake replacements to improve efficiency and consistency across the fleet
Fleet Manager
PureSpace
2019.10 - 2020.06
- Maintained vehicle specifications and oversaw fleet operations
- Evaluated repairs to ensure quality and safety
- Tracked fleet movements and made efficiency recommendations
- Made route recommendations designed to safely improve efficiency
- Addressed immediate maintenance needs
- Conducted regular inspections of fleet vehicles to identify any safety or compliance issues, taking immediate corrective actions as necessary
- Maintained accurate records of all repairs, inspections, and maintenance activities for each vehicle in the fleet
- Created standardized procedures for routine maintenance tasks such as oil changes, tire rotations, and brake replacements to improve efficiency and consistency across the fleet
- Developed and implemented preventive maintenance schedules to proactively address potential issues and extend the lifespan of fleet vehicles
Education
High school diploma - General Education
Richmond Hill High School
Jamaica, NY06.2008
Skills
- Incident management
- Record keeping
- Safety compliance
- Team leadership
- Training and development
- Problem solving
- Attention to detail
- Customer service
- Daily incident reporting
- Security team leadership
- Security planning
- Policy enforcement
Certification
- Driver's License
- Class E
- First Aid/CPR
- Licensed Security Guard
Timeline
Security Supervisor
Sam Schwartz Pedestrian Traffic Management
2023.10 - Current
Fleet Planner
SIXT
2022.02 - 2023.04
Security Site Supervisor
XL Nightlife
2021.01 - Current
Fleet Manager
PureSpace
2019.10 - 2020.06
High school diploma - General Education
Richmond Hill High School