Jonathan Metrick
Dunedin,FL
Summary
Combine diverse knowledge of history, culture, cartography to improve the quality of online user’s experience. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Another Broken Egg Cafe
07.2023 - 03.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Manager
Frenchy’s LLC.
01.2006 - 01.2023
- Managed multiple locations since 2006 with daily sales exceeding 40K
- Experience dealing with local and international customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Trade Liason & Communications
Maine Forest Products Council
01.2011 - 01.2012
- Researched and analyzed data impacting legislation on international and domestic issues
- Produced monthly newsletters and legislative summaries
- Tracked and analyzed voting.
- Lobbied for key legislative initiatives, securing support from influential stakeholders.
- Developed and executed strategic plans to further organizational goals and drive positive change in the sector.
- Cultivated robust networks of political contacts, enabling quick mobilization of resources when needed to address urgent matters.
- Evaluated proposed legislation''s potential impact on the organization and advised leadership on appropriate courses of action.
- Monitored legislative developments, identifying opportunities for proactive engagement in policy discussions.
- Represented the organization at public forums and conferences, articulating its position on critical topics to diverse audiences.
District Liason & personal staffer
Congressman Pat Toomey (PA-15)
01.2002 - 01.2004
- Executive Assistant to Congressman Pat Toomey
- Managed caseload efficiently, ensuring timely resolution of constituent issues and concerns.
- Liaison to agencies including IRS, FBI, FAA, DOD, Medicare and Medicaid Services.
- Streamlined communication between constituents and government officials, improving responsiveness to inquiries.
- Coordinated efforts with other staff members to ensure consistent messaging and efficient service delivery for constituents.
- Developed strong working relationships with local agencies to better serve constituent needs.
- Monitored legislative developments closely, keeping constituents informed about relevant policy changes.
Education
Bachelor of Arts - Political Science
Moravian College
Bethlehem, PA05.2001
Skills
- Research
- Sales Strategies
- Budget Management
- Managing Operations and Efficiency
- Product and service knowledge
- Strategic Planning
- Compliance understanding
- Customer Service
- Marketing knowledge
Timeline
Assistant Manager
Another Broken Egg Cafe
07.2023 - 03.2024
Trade Liason & Communications
Maine Forest Products Council
01.2011 - 01.2012
Manager
Frenchy’s LLC.
01.2006 - 01.2023
District Liason & personal staffer
Congressman Pat Toomey (PA-15)
01.2002 - 01.2004
Bachelor of Arts - Political Science
Moravian College
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