Jonathan Metrick
Dunedin,FL
Summary
Combine diverse knowledge of history, culture, cartography to improve the quality of online user’s experience. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Another Broken Egg Cafe
2023.07 - 2024.03
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Manager
Frenchy’s LLC.
2006.01 - 2023.01
- Managed multiple locations since 2006 with daily sales exceeding 40K
- Experience dealing with local and international customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Trade Liason & Communications
Maine Forest Products Council
2011.01 - 2012.01
- Researched and analyzed data impacting legislation on international and domestic issues
- Produced monthly newsletters and legislative summaries
- Tracked and analyzed voting.
- Lobbied for key legislative initiatives, securing support from influential stakeholders.
- Developed and executed strategic plans to further organizational goals and drive positive change in the sector.
- Cultivated robust networks of political contacts, enabling quick mobilization of resources when needed to address urgent matters.
- Evaluated proposed legislation''s potential impact on the organization and advised leadership on appropriate courses of action.
- Monitored legislative developments, identifying opportunities for proactive engagement in policy discussions.
- Represented the organization at public forums and conferences, articulating its position on critical topics to diverse audiences.
District Liason & personal staffer
Congressman Pat Toomey (PA-15)
2002.01 - 2004.01
- Executive Assistant to Congressman Pat Toomey
- Managed caseload efficiently, ensuring timely resolution of constituent issues and concerns.
- Liaison to agencies including IRS, FBI, FAA, DOD, Medicare and Medicaid Services.
- Streamlined communication between constituents and government officials, improving responsiveness to inquiries.
- Coordinated efforts with other staff members to ensure consistent messaging and efficient service delivery for constituents.
- Developed strong working relationships with local agencies to better serve constituent needs.
- Monitored legislative developments closely, keeping constituents informed about relevant policy changes.
Education
Bachelor of Arts - Political Science
Moravian College
Bethlehem, PA05.2001
Skills
- Research
- Sales Strategies
- Budget Management
- Managing Operations and Efficiency
- Product and service knowledge
- Strategic Planning
- Compliance understanding
- Customer Service
- Marketing knowledge
Timeline
Assistant Manager
Another Broken Egg Cafe
2023.07 - 2024.03
Trade Liason & Communications
Maine Forest Products Council
2011.01 - 2012.01
Manager
Frenchy’s LLC.
2006.01 - 2023.01
District Liason & personal staffer
Congressman Pat Toomey (PA-15)
2002.01 - 2004.01
Bachelor of Arts - Political Science
Moravian College
Similar Profiles
Camoria WhitesideCamoria Whiteside
Server at Another Broken Egg CafeServer at Another Broken Egg Cafe
Jada PatelJada Patel
Hostess at Another Broken Egg CafeHostess at Another Broken Egg Cafe
Annelle LacyAnnelle Lacy
Lead Bartender at Another Broken Egg CafeLead Bartender at Another Broken Egg Cafe