Jonathan Metz
West Des Moines,IA
Summary
Customer focused professional with experience at HyVee Foods, excelling in cash handling and customer satisfaction. Proven ability to enhance operational efficiency and train new staff, ensuring high-quality service and adherence to food safety protocols. Recognized for exceptional communication skills and a commitment to resolving customer inquiries promptly.
Overview
5
5
years of professional experience
Work History
Market Grill Clerk
HyVee Foods
10.2024 - 12.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout procedures, improving efficiency.
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new staff on operational procedures and customer service standards.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 08.2024
- Prepared sandwiches according to customer specifications and company standards
- Maintained cleanliness and organization of workstations and dining areas
- Operated cash register accurately, processing transactions efficiently
- Assisted in inventory management by restocking supplies as needed
- Collaborated with team members to ensure timely order fulfillment
- Provided exceptional customer service, addressing inquiries and concerns promptly
- Followed food safety protocols to ensure high-quality product preparation
- Trained new employees on sandwich preparation techniques and store procedures
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Education
High School Diploma - General Studies
Valley High School
West Des Moines, IA05.2021
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
Market Grill Clerk
HyVee Foods
10.2024 - 12.2025
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 08.2024
High School Diploma - General Studies
Valley High School