John Mikus
Henderson
Summary
Dynamic professional with strong leadership and organizational skills, experienced in managing teams at Coda Coffee. Proven track record in enhancing productivity and fostering a culture of continuous improvement. Adept at multitasking and maintaining professionalism, with expertise in training and quality control to ensure operational excellence.
Overview
17
17
years of professional experience
Work History
Lead Driver / Warehouse-shipping Lead
Coda Coffee / PFG
06.2024 - Current
- Managed a team of warehouse associates, delegating tasks to maximize productivity.
- Evaluated employee performance regularly, providing constructive feedback to foster a culture of continuous learning and development among team members.
- Trained employees on equipment operation and safety protocols.
- Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Established clear communication channels within the team to facilitate smooth information flow regarding order statuses.
CDL B Mixer Driver
3D Concrete
03.2023 - 05.2024
- Operated concrete mixer trucks to deliver materials efficiently to construction sites.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Coordinated with project managers to schedule timely deliveries based on project timelines.
- Maintained accurate delivery logs and documentation for quality assurance purposes.
Detail Manager
Mountain West Auto
12.2019 - 02.2023
- Streamlined detail management processes to enhance operational efficiency and accuracy.
- Coordinated daily activities to ensure optimal workflow and resource allocation.
- Implemented quality control measures to maintain high standards in detail execution.
- Trained and mentored staff on best practices and operational procedures.
- Inspected finished work to verify employee compliance with detailing standards.
Phone Sales Representative
Summit Racing Equipment
01.2016 - 11.2019
- Leveraged CRM systems to track sales leads and customer interactions effectively
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
Speed Shop Manager
Pep Boys Auto Parts & Service
01.2012 - 11.2015
- Implemented process improvements that increased productivity and streamlined workflows.
- Analyzed sales data to inform purchasing decisions and enhance product offerings.
- Led team meetings to align goals, address challenges, and boost morale.
- Cultivated relationships with suppliers to negotiate better pricing and terms.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Managed inventory control, cash control, and store opening and closing procedures.
Lot Porter / Detailer / Driver
Budget Rental Car
02.2009 - 12.2011
- Coordinated vehicle movements to optimize lot organization and accessibility.
- Inspected vehicles for cleanliness and damage, ensuring high-quality presentation.
- Assisted customers with inquiries, enhancing overall satisfaction and service experience.
- Managed inventory of keys and vehicles, maintaining accurate records for efficiency.
- Collaborated with sales team to prepare vehicles for display and delivery.
Education
High School Diploma -
Foothill High School
Pleasanton, CASkills
- Strong communication skills
- Organizational skills
- Efficient multitasking
- Strong leadership
- Professionalism and punctuality
Timeline
Lead Driver / Warehouse-shipping Lead
Coda Coffee / PFG
06.2024 - Current
CDL B Mixer Driver
3D Concrete
03.2023 - 05.2024
Detail Manager
Mountain West Auto
12.2019 - 02.2023
Phone Sales Representative
Summit Racing Equipment
01.2016 - 11.2019
Speed Shop Manager
Pep Boys Auto Parts & Service
01.2012 - 11.2015
Lot Porter / Detailer / Driver
Budget Rental Car
02.2009 - 12.2011
High School Diploma -
Foothill High School
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