Jonathan Miller

Supervise daily pool operations and oversee 20+ lifeguards per working day to ensure patron safety, staff accountability, and smooth facility management.

Maintain pool cleanliness, chemical balance, equipment condition, and overall facility readiness in compliance with NJ safety and operational standards.

Maintained pool locations at a high standard of cleanliness, safety, and operational readiness throughout the season, including rapid recovery after significant weather events.

Respond to patron concerns, property manager requests, and staff issues professionally while maintaining a safe and positive environment.

Train, guide, and support lifeguards in emergency procedures, customer service expectations, and daily responsibilities.

Manage high-pressure situations involving patrons, lifeguards, and facility operations while making quick, responsible decisions.

Enforce safety rules and company policies while balancing professionalism, customer service, and conflict resolution.