Jonathan Minsberg
Customer Service
Golden Valley,Minnesota
Summary
Proven Inventory Manager at Creative Lighting, adept in warehouse management and critical thinking, enhanced inventory accuracy and reduced procurement costs by strategic sourcing. Excelled in building supplier relationships and mentoring teams for peak performance. Achieved significant improvements in customer satisfaction and operational efficiency through innovative solutions and effective decision-making.
Overview
51
51
years of professional experience
Work History
Inventory Manager
Creative Lighting
01.2014 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
New Product Buyer
Creative Lighting
01.2004 - Current
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Customer Service Lead
Creative Lighting
01.1994 - Current
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Stock and Display
Creative Lighting
06.1973 - Current
- Conducted regular competitor analysis to stay informed on industry trends and apply innovative display techniques.
- Streamlined store layout by thoughtfully arranging product groupings, improving overall shopping experience.
- Developed strong relationships with vendors, securing high-quality props and materials at competitive prices for display projects.
- Adapted to different client needs by customizing displays for a diverse range of products, from fashion to home goods.
Education
Bachelor of Arts - Religious Studies
University of Minnesota - Twin Cities
Minneapolis, MN06.1975
Skills
- Decision-Making
- Warehouse Management
- Paperwork reviewing
- Critical Thinking
Timeline
Inventory Manager
Creative Lighting
01.2014 - Current
New Product Buyer
Creative Lighting
01.2004 - Current
Customer Service Lead
Creative Lighting
01.1994 - Current
Stock and Display
Creative Lighting
06.1973 - Current
Bachelor of Arts - Religious Studies
University of Minnesota - Twin Cities
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