Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Mondragon

Austin,TX

Summary

Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Ready to overcome any problems that appear if not able to do it myself will not hesitate to seek proper assistance to get it solved

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandise Associate

Sam's Club
Austin, TX
12.2022 - 12.2023
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Completed updates to signage, marketing materials and item price tags to reflect current promotions.
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.

Automotive Parts Specialist

Oreilly Auto Pats
Austin, TX
02.2022 - 11.2022
  • Provided technical advice on the selection, installation and maintenance of automotive parts.
  • Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
  • Assist managers and/or installer service specialists in serving the professional customers as needed and directed.

Lot Associate

Home Depot
Austin, TX
02.2020 - 10.2022
  • Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
  • Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position.

Education

Basic Automotive Certificate 1 - Basic Automotive

Austin Community College
Austin, TX
07-2024

High School Diploma -

Kipp Austin Collegiate
Austin, TX
08-2022

Skills

  • Shrink Reduction
  • Display Setup
  • Visual Merchandising
  • Equipment Monitoring
  • Problem solver/ will get to the bottom of the issue to solve it
  • Team Player
  • Good Customer Service

Certification

  • Automotive Service Safety S/P2
  • Automotive Service Pollution Prevention S/P2
  • Ethics and YOU in the Automotive Industry S/P2
  • Preparing a Vehicle for Service and Working With Customers S/P2
  • S/P2 Electric Vehicle Safety
  • Refrigerant Recovery and Recycling Review and Quiz Section 609 EPA

Languages

English
Professional
Spanish
Professional

Timeline

Merchandise Associate

Sam's Club
12.2022 - 12.2023

Automotive Parts Specialist

Oreilly Auto Pats
02.2022 - 11.2022

Lot Associate

Home Depot
02.2020 - 10.2022

Basic Automotive Certificate 1 - Basic Automotive

Austin Community College

High School Diploma -

Kipp Austin Collegiate

Similar Profiles

CREATE PROFILE
Jonathan Mondragon