Jonathan Morales
Conroe,Texas
Summary
Dedicated Texas Roadhouse employee for 11 years who has built his way all the way up and would like to use his work ethic,leadership skills, and experience to grow as a professional and start a career in insurance adjusting. Many of my skills I feel would be perfect for this profession and with fluency in English and Spanish, I feel I could be very successful in searching for a career in this field.
Overview
8
8
years of professional experience
Work History
Kitchen Manager
Texas Roadhouse
Spring, TX
08.2022 - Current
- Developed and implemented kitchen policies, procedures and quality standards.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Bartender
Texas Roadhouse
Spring, TX
04.2017 - Current
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
Education
Bachelor of Science - Public Health
Sam Houston State University
Huntsville, TX12-2019
Skills
- Workflow Planning
- Process Improvement
- Policy and Procedure Enforcement
- Verbal and written communication
- Customer Service
- Attention to Detail
- Productivity Improvement
- Spanish Fluency
- Problem-Solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Kitchen Manager
Texas Roadhouse
08.2022 - Current
Bartender
Texas Roadhouse
04.2017 - Current
Bachelor of Science - Public Health
Sam Houston State University