Jonathan Morales Lopez
Downey,CA
Summary
Calm and efficient professional with a background in emergency medical training and customer service. Known for maintaining high standards during peak hours and ensuring guest needs are promptly addressed. Very goal-driven and understanding of people and their needs, while being patient.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Barista
The Coffee Bean & Tea Leaf
Torrance, California
03.2025 - Current
- Prepared a variety of coffee beverages according to customer preferences.
- Provided excellent customer service by engaging with patrons warmly.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
Food Runner
Catch LA
West Hollywood, California
02.2024 - 03.2025
- Monitored dining room for guest needs and promptly addressed inquiries.
- Supported team members during busy shifts to enhance service efficiency.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Student Worker
East Los Angeles Community College
Monterey Park, California
05.2023 - 07.2024
- Supported students with enrollment processes and academic resources.
- Facilitated communication between staff, students, and external stakeholders.
Education
Emergency Medical Technician Certification - Emergency Medical Technician
Downey Adult School
Downey, CA08-2025
Some College (No Degree) - Kinesiology
California State University Los Angeles
Los Angeles, CASkills
- Emergency response
- First aid certification
- Customer service
- Patient assessment
- Team collaboration
- Communication skills
- Disaster assessment
- AED operation
- First aid and CPR
- Calm demeanor
Languages
Spanish
Professional
Certification
Emergency Medical Technician- State and National; 2025
References
References available upon request.
Timeline
Barista
The Coffee Bean & Tea Leaf
03.2025 - Current
Food Runner
Catch LA
02.2024 - 03.2025
Student Worker
East Los Angeles Community College
05.2023 - 07.2024
Emergency Medical Technician Certification - Emergency Medical Technician
Downey Adult School
Some College (No Degree) - Kinesiology
California State University Los Angeles