Jonathan Moreno
Sacramento,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bike Valet Manager
Sacramento Area Bicycle Advocates
11.2025 - Current
- Coordinated scheduling and logistics for bike valet services.
- Drafted favorable and timely contracts.
- Trained new team members in proper valet procedures, ensuring consistent high-quality service.
- Developed strong relationships with clients by providing courteous and professional service at all times.
Bike Valet - Lead
Sacramento Area Bicycle Advocates
02.2025 - 10.2025
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Handled customer inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment.
Team Lead - Residential Cleaning
Supreme House Cleaning Services
07.2014 - 07.2024
- Led team of cleaners to ensure high standards of service delivery and client satisfaction.
- Streamlined communication between staff and management to enhance operational transparency and responsiveness.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor of Science - Business Administration (Marketing)
California State University, Sacramento
Sacramento, CA05-2024
Associate of Science - Business Administration
Diablo Valley College
Pleasant Hill, CA05-2021
Skills
- Team Leadership
- Verbal and Written Communication
- Staff Training and Development
- Relationship Building
- Teamwork and Collaboration
- Adaptability / Flexibility
Certification
Path to Pro Skills Program, Home Depot - In Progress (Expected December 2025)
Timeline
Bike Valet Manager
Sacramento Area Bicycle Advocates
11.2025 - Current
Bike Valet - Lead
Sacramento Area Bicycle Advocates
02.2025 - 10.2025
Team Lead - Residential Cleaning
Supreme House Cleaning Services
07.2014 - 07.2024
Bachelor of Science - Business Administration (Marketing)
California State University, Sacramento
Associate of Science - Business Administration
Diablo Valley College