Jonathan Moreno
Dallas,TX
Summary
Retail leader with expertise in store operations, inventory control, and team training. Drive sales performance through accurate stock management and consistent execution in fast-paced environments. Deliver strong customer service while meeting operational standards.
Overview
1
1
Language
8
8
years of professional experience
Work History
Retail Sales Associate
AutoZone
Dallas, Texas
02.2019 - 03.2022
- Greeted customers and assisted in locating requested items, contributing to positive shopping experiences.
- Restocked shelves and arranged merchandise displays to enhance product visibility and sales.
- Monitored sales floor for customers needing help and merchandise needing replenishment.
- Managed loyalty programs by enrolling new members and articulating benefits to promote customer loyalty.
- Described merchandise and explained use, operation, and care.
- Suggested products using vehicle details and store catalog systems.
- Stayed calm and used strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules, and procedures to support company goals and maintain safety.
Parts Sales Manager
AutoZone
Dallas, Texas
01.2023 - 04.2025
- Addressed customer inquiries on warranties, returns, and product fitment to enhance satisfaction.
- Assisted commercial accounts with fast parts sourcing and order coordination.
- Cultivated supplier relationships to ensure competitive pricing and timely delivery of parts.
- Trained team members on AutoZone sales procedures and product knowledge.
- Conducted inventory checks, coordinated stock replenishment, and researched missing parts for improved accuracy.
- Maintained organization of parts warehouse for efficient access. for easy access and smooth workflow.
- Received, inspected, and reshelved returned parts.
- Performed complimentary battery checks, testing, and wiper installations.
Assistant Store Manager
AutoZone
Dallas, Texas
04.2025 - 09.2026
- Supported daily store operations with focus on customer service, inventory control, and staff scheduling.
- Guided employees to improve team performance.
- Delivered ongoing training to support strong customer service.
- Helped team members during busy periods to keep workflow moving.
- Kept staff focused on sales targets during peak hours.
- Supported AutoZone store operations and completed opening and closing procedures.
- Completed inventory cycle counts and stock replenishment across sales floor.
- Processed cash handling tasks and resolved register discrepancies.
Education
High School Diploma -
LEGACY PREPARATORY
Plano, TX05-2020
Skills
- Point of sale operations
- Inventory management
- Parts sourcing
- Parts cataloging
- Store logistics
- Vehicle diagnostics
- Fluent in Spanish and English
Languages
Spanish
Native/ Bilingual
Work Preference
Work Type
Full TimeLocation Preference
On-SiteLocation: Dallas, TX
Open to relocation: Yes
Timeline
Assistant Store Manager
AutoZone
04.2025 - 09.2026
Parts Sales Manager
AutoZone
01.2023 - 04.2025
Retail Sales Associate
AutoZone
02.2019 - 03.2022
High School Diploma -
LEGACY PREPARATORY