Dynamic retail associate focused on delivering exceptional customer service and maximizing sales. Expertise in inventory management and point-of-sale operations ensures smooth store operations and a positive shopping experience for customers.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Drug City Pharmacy
Dundalk, Maryland
05.2023 - Current
Assisted customers in selecting products and addressing inquiries, improving satisfaction and purchase decisions.
Completed transactions efficiently while delivering exceptional customer service.
Provided a friendly greeting to customers to enhance their shopping experience. upon entry, offering assistance to locate requested items.
Maintained organized sales floor to improve navigation and enhance overall customer experience.
Managed inventory levels and restocked shelves to ensure product availability.
Restocked shelves with latest merchandise and updated signage for promotions.
Arranged merchandise on shelves to create visually appealing displays that attracted customers and encouraged purchases. displays to attract customers and drive sales.
Maintained cleanliness of store by performing regular cleaning tasks. Maintained work environment through regular sweeping, dusting, and mopping.
Sales Advisor
OCMD Marketing
Baltimore, Maryland
03.2023 - 03.2023
Facilitated purchasing decisions by informing customers about product features and benefits
Assisted customers by responding to inbound sales inquiries, enhancing their purchasing experience
Engaged customers to understand their needs and preferences.
Education
Certificate - Medical Billing And Coding
US Career Institute
Fort Collins, CO
06-2026
Skills
Retail sales operations
Point of sale operations
Transaction processing
Cash handling
Merchandise display
Visual display setup
Inventory management
Upselling strategies
Customer engagement
Customer service
Communication skills
Time management skills
Reliability and punctuality
Customer interaction techniques
Store procedures
Custom Section 2
Adaptable to professional setting
Custom Section 1
Started Medical Billing and Coding Specialist courses at age 50
Graduated with a GPA of 84%, 750 hours completed in 5 months