Summary
Overview
Work History
Education
Skills
Custom Section 2
Custom Section 1
Timeline
Generic

HELEN LYONS

Dundalk,MD

Summary

Dynamic retail associate focused on delivering exceptional customer service and maximizing sales. Expertise in inventory management and point-of-sale operations ensures smooth store operations and a positive shopping experience for customers.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Drug City Pharmacy
Dundalk, Maryland
05.2023 - Current
  • Assisted customers in selecting products and addressing inquiries, improving satisfaction and purchase decisions.
  • Completed transactions efficiently while delivering exceptional customer service.
  • Provided a friendly greeting to customers to enhance their shopping experience. upon entry, offering assistance to locate requested items.
  • Maintained organized sales floor to improve navigation and enhance overall customer experience.
  • Managed inventory levels and restocked shelves to ensure product availability.
  • Restocked shelves with latest merchandise and updated signage for promotions.
  • Arranged merchandise on shelves to create visually appealing displays that attracted customers and encouraged purchases. displays to attract customers and drive sales.
  • Maintained cleanliness of store by performing regular cleaning tasks. Maintained work environment through regular sweeping, dusting, and mopping.

Sales Advisor

OCMD Marketing
Baltimore, Maryland
03.2023 - 03.2023
  • Facilitated purchasing decisions by informing customers about product features and benefits
  • Assisted customers by responding to inbound sales inquiries, enhancing their purchasing experience
  • Engaged customers to understand their needs and preferences.

Education

Certificate - Medical Billing And Coding

US Career Institute
Fort Collins, CO
06-2026

Skills

  • Retail sales operations
  • Point of sale operations
  • Transaction processing
  • Cash handling
  • Merchandise display
  • Visual display setup
  • Inventory management
  • Upselling strategies
  • Customer engagement
  • Customer service
  • Communication skills
  • Time management skills
  • Reliability and punctuality
  • Customer interaction techniques
  • Store procedures

Custom Section 2

  • Adaptable to professional setting

Custom Section 1

  • Started Medical Billing and Coding Specialist courses at age 50
  • Graduated with a GPA of 84%, 750 hours completed in 5 months

Timeline

Retail Sales Associate

Drug City Pharmacy
05.2023 - Current

Sales Advisor

OCMD Marketing
03.2023 - 03.2023

Certificate - Medical Billing And Coding

US Career Institute
HELEN LYONS