Jonathan Morgado
Middletown Township
Summary
Dedicated deli clerk with a strong focus on customer service, collaboration, and time management. Proven ability to streamline operations and enhance customer experiences through effective communication.
Detail-oriented deli clerk with over six years of experience in fast-paced environments. Skilled in multitasking, critical thinking, and ensuring exemplary service, resulting in improved workflow and customer satisfaction during peak periods.
Overview
11
11
years of professional experience
Work History
Deli Clerk
Stop & Shop
Middletown, NJ
03.2019 - Current
- Collaborated with team members to streamline daily operations, improving overall workflow efficiency.
- Resolved customer inquiries and concerns promptly, ensuring a positive shopping experience.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Learned other teammates' work tasks to train as backup.
Deli Clerk
ShopRite
Bayville, NJ
09.2015 - 10.2018
- Prepared and packaged deli products to ensure freshness and quality.
- Assisted customers with product selection, providing knowledgeable recommendations for optimal service.
- Maintained cleanliness and organization of the deli display cases to enhance visual appeal.
- Operated slicing equipment safely and efficiently, adhering to health regulations and guidelines.
- Broke down pallets, organized and put away items into their appropriate storages areas and on shelves.
- Tasked with maintaining and overseeing the entire grab and go section to make sure customers had convenient options to shop quickly and save time.
- Monitored inventory levels, restocking items as needed to prevent shortages or overstock situations.
- Trained new employees on deli procedures, promoting adherence to safety standards and operational protocols.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
Associate of Applied Science - Radiologic Technology
Brookdale Community College
Lincroft, NJ05-2026
High School Diploma -
Toms River Highschool South
Toms River, NJ06-2015
Skills
- Collaborated effectively within team-based work environments
- Honesty and integrity
- Strong work ethic
- Critical thinking and problem solving abilities
- Time management skills in fast paced environments
- Adaptable to new circumstances and situations
- Ability to maintain composure and efficiency under high stress situations
- Provided clear and professional communication with a wide and diverse range of clientele
- Demonstrated strong attention detail to ensure accuracy and quality
Languages
English
Native or Bilingual
Timeline
Deli Clerk
Stop & Shop
03.2019 - Current
Deli Clerk
ShopRite
09.2015 - 10.2018
Associate of Applied Science - Radiologic Technology
Brookdale Community College
High School Diploma -
Toms River Highschool South