Jonathan Nakagama
Honolulu,HI
Summary
Adept at navigating language barriers and enhancing guest experiences, I leveraged my effective communication and deep cleaning protocols at Lunasia Dim Sum House. My tenure there saw me not only excel in guest service but also adapt to multiple roles, showcasing my versatility and commitment to maintaining high standards.
Overview
2
2
years of professional experience
Work History
Busser
Lunasia Dim Sum House
Torrance, CA
08.2022 - 12.2022
- Maintained stock and cleanliness of stations for meal periods with silverware, linens, and condiments.
- Experience serving to primarily East-Asian customers and working through language barriers.
- Temporarily covered server, host, and food runner positions during low-staff/busy days.
- Assisted in the training of new bussers, sharing knowledge and wisdom.
- Comfortable communicating effectively with kitchen staff, servers, runners, and managers regarding any situation.
- Familiar with the cleanliness standard of opening and closing
- Swept floors, washed walls and windowsills, emptied trash and cleaned restrooms whenever needed.
Web Designer
GreenStand
Rancho Palos Verdes, CA
08.2020 - 09.2020
- Designed logos, icons, images, and banners for the company's website.
- Interpreted complex financial data and helped create a both eye-pleasing and informative annual report for the company.
- Experience with working from home.
- Developed remote work place communication skills, relying on phone calls, emails, and online chats as a means of communication.
Education
BBA - Business
University of Hawaii At Manoa
Honolulu, HI05-2026
High School Diploma -
Palos Verdes Peninsula High School
Rancho Palos Verdes, CA06-2021
Skills
- Effective communication with team
- Deep cleaning protocols
- Proper food safety practices
- Inventory management
- Stocking supplies
- Table service
- Handling hot kitchen equipment
- Cleaning dishes and silverware
- Experience with large parties
- Guest service
- Language barrier communication
- Menu help
Affiliations
- Play pick-up soccer 3-4 times a week at local park
- Apart of University of Hawaii's "Japanese Culture Club" and attend biweekly meetings
- Apart of University of Hawaii's "Aquaholics Scuba Club" and occasionally take part in snorkel and free dive events
Languages
Japanese
Professional
Timeline
Busser
Lunasia Dim Sum House
08.2022 - 12.2022
Web Designer
GreenStand
08.2020 - 09.2020
BBA - Business
University of Hawaii At Manoa
High School Diploma -
Palos Verdes Peninsula High School
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