Jonathan N. Monroe
H2O Innovation through the City of Gulfport
1127 35th Street ,MS
13
years of professional experience
My goal is to go back to college and pursue my degree in sports medicine
Work History
Maintenance technician
1 Year 10 Months- Duties include grass cutting, planting and manicuring different areas.
- As a team-player, I work along side my team to tackle these duties in a timely matter and to ensure that the job is done properly and efficiently.
- Performed routine inspections on equipment to ensure operational efficiency and compliance with safety standards.
Rehabilitations Tech
10 Months- Maintain a positive working relationship with physicians, clinical staff, and case managers, as appropriate.
- Demonstrate problem solving ability, flexibility, and organizational skills
- Assist clinical staff with answering phones, scheduling, and maintaining records
- Ensure patient safety in transport and mobility exercises
- Maintain a clean and hazard free work environment
- Assist PT personnel with patient therapy
Call Center Representative
2 Years- Managed a large volume of inbound and outbound calls in a timely manner
- Excellent communication and interpersonal skills
- Acted as a liaison between customer and center to address customers’ issues and provide helpful solutions
- Interacted with customers with concerns/complaints to build a positive customer experience
- Recommended improvements for processes to increase organizational efficiency
- Managed time effectively
- Excellent ability to multitask
- Utilized strong listening and verbal communication skills
- Strong proficiency in problem solving
- High efficiency in conflict resolution
Recreation Center Coordinator
8 Years 4 Months- Coordinated and administered assigned recreation programs
- Established and implemented program schedules
- Enforced recreational program rules and relevant policies and procedures
- Planned and promoted recreational programs, special events, competitions, and related activities
Education
No Degree - Sport Medicine
No Degree - General Studies
Skills
Preventive Maintenance
Building maintenance
Mechanical troubleshooting
Troubleshooting skills
Groundskeeping
Problem-solving
Safety-oriented mindset
Grounds upkeep
Section name
Familiar and efficient with Word, Power Point, Access and Excel.
Timeline
Maintenance technician
H2O Innovation through the City of Gulfport
12.2024 - CurrentRead More
Rehabilitations Tech
Encore Rehabilitation Center
02.2024 - 12.2024Read More
Call Center Representative
Keesler Federal Credit Union
02.2022 - 02.2024Read More
Recreation Center Coordinator
City of Gulfport
10.2013 - 02.2022Read More
University of South Alabama
No Degree from Sport Medicine
Read More
Mississippi Gulf Coast Community College
No Degree from General Studies
Read More