Jonathan Olivan
Chicago,IL
Summary
Results-driven Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
8
8
years of professional experience
Work History
Manager of Intervention Services
BUILD, Inc
06.2022 - Current
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Cultivated strong network of providers delivering necessary assistance to the Austin and Humboldt Park communities.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Intervention Coordinator
BUILD, Inc
01.2021 - 06.2022
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Approached issues proactively to best meet current and future community needs.
- Helped clients navigate social services system and access needed resources.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Kept case files updated, accurate and aligned with requirements.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Maintained internal database of service workers, participants, activities and other relevant details.
Intervention Specialist
BUILD, Inc
11.2015 - 01.2021
- Established trusting and friendly relationships with parents and colleagues.
- Prepared accurate case history records.
- Mediated conflicts through structured sessions.
- Maintained records of ongoing assessments and documentation of updates.
- Developed intervention plans based on established guidelines and individual needs.
- Recommended treatment protocols such as group therapy or rehabilitation.
- Assessed students using effective testing instruments and tools.
Education
Bachelor of Science - Criminology, Law, And Justice
University of Illinois At Chicago
Chicago, IL05.2015
Skills
- Skilled in optimizing workflow efficiency, prioritizing tasks, and meeting deadlines without compromising quality
- Committed to fostering open dialogue, promoting understanding, and achieving goals through effective communication
- Demonstrated ability to work effectively between teams and maintaining positive dynamics
- Cultivating relationships with community stakeholders in order to meet the needs of the organization
Accomplishments
- Vice President of Education for BUILD, Inc Toastmasters club.
- Certified in Trauma-Informed care.
- Certified in Motivational Interviewing.
- CPR/AED certified.
- Trained in Circle Keeping and Restorative Justice practices.
Timeline
Manager of Intervention Services
BUILD, Inc
06.2022 - Current
Intervention Coordinator
BUILD, Inc
01.2021 - 06.2022
Intervention Specialist
BUILD, Inc
11.2015 - 01.2021
Bachelor of Science - Criminology, Law, And Justice
University of Illinois At Chicago