Jonathan Orso
Jacksonville,NC
Summary
Customer-focused professional with background in hospitality and support services. Known for completing tasks with high productivity and efficiency. Skilled in inventory management, customer service, and organizational protocols. Excel in communication, problem-solving, and teamwork, ensuring seamless operations in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Attendant
Rustic Barn
Half Moon, NC
11.2023 - 06.2024
- Assisted in the preparation of food items such as salads, sandwiches, desserts and beverages.
- Informed management of any safety hazards or customer complaints immediately.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Adhered to health code regulations while preparing food items.
- Assisted other staff members in completing tasks as needed.
- Ensured that all customer service standards were met or exceeded during each shift.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Cleaned work areas and equipment at the end of each shift.
- Greeted customers, answered their questions and provided them with assistance.
- Handled various cleaning duties to keep common areas neat and organized.
- Trained new staff on operational procedures and customer service standards.
- Assisted in organizing and setting up for events or special activities.
- Maintained cleanliness and orderliness of facilities, ensuring a welcoming environment.
Delivery Driver
Brooklyn Pizza
Rahway, NJ
04.2020 - 06.2021
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Utilized GPS and maps for efficient route planning.
- Kept accurate logs of all deliveries and trips.
General Manager
Champs Sporting Goods
Freehold, NJ
12.2000 - 02.2019
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Trained employees on duties, policies and procedures.
- Designed sales and service strategies to improve revenue and retention.
- Supervised employees through planning, assignments, and direction.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Recruited, interviewed and hired qualified staff for open positions.
Frozen Food Stocker
Shop Rite Food Market
Carteret, NJ
02.1999 - 05.1999
- Restocked shelves with freshly prepared ready-to-eat meals, including soups, entrees, side dishes.
- Maintained accurate inventory records for all frozen food products by monitoring sales and restocking shelves accordingly.
- Cleaned freezers regularly using approved cleaning materials and followed strict sanitation standards for all work surfaces.
- Stocked shelves with a variety of frozen food products according to store guidelines and rotated stock as needed.
- Verified expiration dates on frozen food items.
Education
High School Diploma -
Carteret High School
Carteret, NJ06-2000
Skills
- Inventory management
- Customer service
- Event organization
- Cleaning procedures
- Team collaboration
- Time management
- Communication skills
- Attention to detail
- Safety awareness
- Cleanliness and hygiene
- Strong work ethic
- Team player attitude
- Supply restocking
- Reliability and punctuality
- Organization
- Customer satisfaction
- Team building
Languages
English
Professional
References
References available upon request.
Timeline
Attendant
Rustic Barn
11.2023 - 06.2024
Delivery Driver
Brooklyn Pizza
04.2020 - 06.2021
General Manager
Champs Sporting Goods
12.2000 - 02.2019
Frozen Food Stocker
Shop Rite Food Market
02.1999 - 05.1999
High School Diploma -
Carteret High School
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