Highly organized and detail-oriented administrative professional with proven experience in clerical support, data entry, and office management. Skilled in MS Office (Word, Excel, Outlook, Teams) and ECAPS, with the ability to manage multiple priorities while maintaining confidentiality and accuracy. Adept at streamlining office processes and improving team efficiency through strong communication and proactive problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intermediate Typist Clerk
La County Department Of Children And Family Services
02.2024 - Current
Streamlined case tracking by organizing and maintaining case logs using MS Word and Excel, ensuring accurate and timely updates across multiple assignments, supporting overall department efficiency.
Coordinated and scheduled over 50 case conferences and meetings monthly, utilizing MS Outlook and Teams, ensuring smooth communication with internal teams and external stakeholders.
Processed and uploaded invoices via ECAPS, ensuring compliance with financial and organizational procedures, contributing to accurate and timely payments and reducing processing errors.
Trained and supported team members on MS Office tools (Excel, Word, Teams) and ECAPS, improving team proficiency in system usage and increasing overall productivity.
Handled confidential and sensitive information with professionalism, ensuring compliance with privacy standards and regulations in all administrative duties.
Special ED Assistant
LAUSD
09.2018 - 01.2024
Provided individualized support to over 20 special education students, adapting lesson plans and activities to meet diverse educational needs, promoting inclusivity and engagement.
Collaborated with teachers to streamline classroom management and instructional strategies, resulting in a more organized and effective learning environment.
Troubleshot and maintained classroom technology, ensuring uninterrupted learning by supporting teachers and students with devices, projectors, and computers.
Covid Testing Site
LAUSD
08.2020 - 10.2021
Registered and entered data for over 500 patients in a fast-paced environment, ensuring accurate records and contributing to smooth operations at the testing site.
Assisted in managing testing procedures, helping reduce wait times and ensuring that patients received timely services during peak periods.
Food Service Worker
LAUSD
03.2018 - 06.2018
Coordinated food distribution for up to 300 students daily, ensuring that meals were distributed efficiently and safely while adhering to health guidelines.
Collaborated with staff to organize inventory and streamline food preparation, helping improve efficiency in the food service process.
Education
Diploma - Vocational Nursing School
American Career College
Los Angeles, CA
10.2015
Diploma - High school
Warren High school
Downey, CA
06.2014
Skills
Accurate Data Entry & Record-Keeping
MS Office (Word, Excel, Outlook, Teams)
ECAPS
Scheduling & Calendar Management
Case Management & Tracking
Multi-tasking & Prioritization
Confidentiality & Data Security
Team Collaboration & Training
Excellent Written & Verbal Communication
Problem Solving & Troubleshooting
Event Planning & Coordination
Time Management & Organization
Certification
Google Technical Support Fundamentals
In the process of finishing the Apple ACSP
Timeline
Intermediate Typist Clerk
La County Department Of Children And Family Services
02.2024 - Current
Covid Testing Site
LAUSD
08.2020 - 10.2021
Special ED Assistant
LAUSD
09.2018 - 01.2024
Food Service Worker
LAUSD
03.2018 - 06.2018
Diploma - High school
Warren High school
Diploma - Vocational Nursing School
American Career College
Similar Profiles
Maria HernandezMaria Hernandez
Live Scan Technician at La County Department Of Children And Family ServicesLive Scan Technician at La County Department Of Children And Family Services
Social Services Supervisor at Fulton County Department of Family and Children ServicesSocial Services Supervisor at Fulton County Department of Family and Children Services