Jonathan Paulino Velazquez
Provo,UT
Overview
2025
2025
years of professional experience
Work History
Salesperson
Aptive Environmental
- Engaged customers to identify pest control needs and recommend appropriate services.
- Delivered presentations on pest management solutions, enhancing customer understanding and satisfaction.
- Built strong relationships with clients, fostering trust and repeat business through excellent service.
- Processed sales transactions accurately, ensuring seamless customer experiences from initial contact to closing.
- Conducted follow-up communications with clients to ensure continued satisfaction and address any concerns promptly.
- Analyzed market trends to identify potential growth opportunities and adjust sales strategies accordingly.
Janitor
Brigham Young University-Idaho
Provo, UT
10.2024 - 12.2024
- Maintained cleanliness and sanitation of facilities, ensuring a safe environment for staff and visitors.
- Operated cleaning equipment, including floor scrubbers and vacuums, to achieve high standards of cleanliness.
- Collaborated with team members to streamline cleaning processes, enhancing overall efficiency and effectiveness.
- Conducted regular inspections of premises to identify maintenance needs and communicated issues promptly.
- Developed checklists for daily tasks, ensuring consistency in cleaning procedures across multiple locations.
Manager
Cashiers Valley Smoke House
Cashiers, NC
02.2023 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Serve safe certified
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted patrons In a friendly and warm manner before, during and after thier stay
Assistant Manager
Garden Landscaping Solutions
Cashiers, NC
01.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Currently Enrolled - Business Management
Brigham Young University - Provo
Provo, UTFor 1 Year - Cyber Security
South Western Community Collage
Sylva, NCHigh School Diploma -
Blue Ridge Early College
Cashiers, NC05.2018
Skills
- Staff Training
- Shift Coverage
- Hiring and Training
- Money Handling
- Staff Management
- Verbal and Written Communication
- Food and Beverage Management
- Employee Training
- Reconciling Cash Drawers
Timeline
Janitor
Brigham Young University-Idaho
10.2024 - 12.2024
Manager
Cashiers Valley Smoke House
02.2023 - 08.2023
Assistant Manager
Garden Landscaping Solutions
01.2017 - 08.2019
Salesperson
Aptive Environmental
Currently Enrolled - Business Management
Brigham Young University - Provo
For 1 Year - Cyber Security
South Western Community Collage
High School Diploma -
Blue Ridge Early College