Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
5
5
Certification
Work History
Service Foreman
Northstar Refrigeration
Plymouth, MA
11.2014 - Current
Scheduled preventive maintenance services according to manufacturer's recommendations.
Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
Coached staff on strategies to enhance performance and improve customer relations.
Identified cost savings opportunities through regular review of shop supplies usage rates.
Prepared and planned worksites to help jobs run smoothly.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Provided technical guidance for the technicians in order to resolve complex issues quickly and efficiently.
Coordinated with parts personnel to ensure adequate inventory levels were maintained.
Supervised a team of 8-10 service technicians while providing direction, motivation, support, and feedback as needed.
Allocated material and labor resources to promote on-time and under-budget project completion.
Planned and completed group projects, working smoothly with others.
Prioritized and organized tasks to efficiently accomplish service goals.
Trained and monitored employees to teach daily tasks and improve performance.
Monitored employee work levels and optimized performance with strategic approaches.
Provided ongoing coaching and mentoring sessions with technicians in order to develop their skillsets.
Inspected completed work to assess quality and identify skill gaps.
Analyzed technician productivity data to identify areas of improvement or additional training needs.
Education
Associate of Science - Construction Technology
Penn Foster
Scranton, PA
05-2019
Skills
Leadership
Problem Solver
Project Management
Communication
Adaptability
Work Ethic
Passionate
Team Builder
Organized
Reliable
Accomplishments
!st place finish in UA Regional Apprenticeship competition for district 1.
Runner up finish in National UA Apprenticeship competition