Jonathan Pogue
Newport News,United States
Summary
Attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments with analytical and driven approach for continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Account Merchandiser
Coca Cola Bottling Co Consolidated
Hampton, VA
08.2024 - Current
- Negotiated product prices, discounts and shipping incentives with vendors.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Performed regular reviews of store layouts and product placements for optimal sales results.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Assistant Store Manager
ComServe Wireless
Newport News, United States
01.2024 - 08.2024
- Managed daily operations and supervised team members at a sales location
- Performed inventory management and optimized sales processes while providing exceptional customer support and ensuring efficient scheduling.
- Executed assigned store goals and metrics effectively, driving positive outcomes.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Specialist
ComServe Wireless
Newport News, United States
01.2023 - 01.2024
- ComServe Wireless is a premium wireless retailer that Verizon customers can go to in order to receive the highest end retail experience when looking for a new mobile device or mobile plan
- As a third party company we seek to set ourselves apart from corporate Verizon by slowing down the sales approach in order to get to know our customers closely and provide them the best solution possible based on their needs
- This approach allows us to spend more time with each customer in order to make sure they are completely satisfied with their purchases and that they are aware of all Verizon has to offer them.
Verizon Representative
Best Buy
Newport News, United States
01.2020 - 01.2023
- As the Verizon representative for Best Buy it was my responsibility to lead the mobile team towards meeting the sales goals that Verizon set for the store
- We had a set mission to reach a certain amount of upgrades, new lines, and new accounts based on the traffic to our store and previous years numbers
- Furthermore, it was my responsibility to teach the team any new information that Verizon had to offer such as plans and promos
- This would allow the team to function as expected and even still exceed expectations when I was not present
- I am happy to report based on our goals and performance our Best Buy reached 20th in the U.S
- In performance compared to all other Best Buy locations.
High Ropes Instructor
Go Ape USA
Williamsburg, United States
01.2019 - 01.2020
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements
- Engaged safety devices and monitored the course during operation to reduce safety risks
- Assisted guests with transactions for the ropes course and other activities to facilitate fun and exciting experiences
- Assisted customers in entering and exiting the course, providing balance support and general directions.
Ropes Course Director
CHANCO ON THE JAMES INC
Surry County, United States
01.2016 - 01.2018
- Collaborated with management, supervisors, and staff to organize efficient operations and achieve demanding schedule targets
- Developed processes and procedures for the ropes course as well as implementing these procedures in the training
- Verified all parts of the ropes course were maintained and in working order
- Managed daily operations while overseeing eight employees.
Education
High School Diploma -
Menchville High School
Newport News, VA01-2015
Some College (No Degree) -
Hampden-Sydney College
Hampden Sydney, VASkills
- Account Management
- Sales Strategies
- Retail Operations
- Employee Scheduling
- Stock management
- Team Management
- Customer Service
- Store Organization
- Sales Processes
Timeline
Account Merchandiser
Coca Cola Bottling Co Consolidated
08.2024 - Current
Assistant Store Manager
ComServe Wireless
01.2024 - 08.2024
Sales Specialist
ComServe Wireless
01.2023 - 01.2024
Verizon Representative
Best Buy
01.2020 - 01.2023
High Ropes Instructor
Go Ape USA
01.2019 - 01.2020
Ropes Course Director
CHANCO ON THE JAMES INC
01.2016 - 01.2018
High School Diploma -
Menchville High School
Some College (No Degree) -
Hampden-Sydney College
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