Jonathan Powell
PITTSBURGH,PA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
29
29
years of professional experience
Work History
Construction Project Manager
JTP Kitchens And Baths / URA
01.1995 - Current
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Put together estimates, specifications and other project documents.
- Reviewed project scope, required materials and labor pricing to develop competitive bids.
- Verified completed projects met approved time, quality, and cost estimates.
- Supervised day-to-day activities of 10-15 -person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
Support Manager
Allegheny General Hospital
08.2002 - 03.2022
- Assessed and increased quality of service by monitoring employee and customer interactions.
- Improved team performance by devising successful training methods and programs.
- Maximized coverage during key hours by preparing effective schedules.
- Uncovered deficiencies in coverage and developed improvements by evaluating previous resolutions.
- Coached and trained new employees, offering positive feedback and helpful advice when completing tasks.
- Identified methods to help reduce shrink and integrated strategies into regular store procedures.
- Checked inventory levels and placed merchandise orders for restocking purposes.
- Drove sales and boosted customer excitement through effective oversight of store promotions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Science - Residential And Light Commercial Electricity
Triangle Tech
Pittsburgh, PA05.2009
Associate of Arts - Business Management
Connelley Trade School
Pittsburgh, PA05.1988
Skills
- Staff Training
- Performance Evaluations
- Teamwork and Collaboration
- Records Management
Professional Work Portfolio
This portfolio displays images past work I performed in Rehabilitation Housing for low income residents, I worked on throughout the city of Pittsburgh. These images are presented in a hard cover book and is available for prospective employers to take a look at.
Timeline
Support Manager
Allegheny General Hospital
08.2002 - 03.2022
Construction Project Manager
JTP Kitchens And Baths / URA
01.1995 - Current
Associate of Science - Residential And Light Commercial Electricity
Triangle Tech
Associate of Arts - Business Management
Connelley Trade School
Similar Profiles
Jaiden ThompsonJaiden Thompson
Showroom Sales Assistant at Kitchens and Baths by BriggsShowroom Sales Assistant at Kitchens and Baths by Briggs
Kemo BrownKemo Brown
General Labour at Aya Kitchens and Baths Ltd.General Labour at Aya Kitchens and Baths Ltd.
Steven LambertSteven Lambert
Cabinet Maker at Gary Bryan Kitchens & BathsCabinet Maker at Gary Bryan Kitchens & Baths