JONATHAN POWERS
Chambersburg,PA
Summary
Adaptable professional with 4+ years of experience and a proven knowledge of customer service, merchandising, and inventory control. As well as years of experience doing different kinds of lawn care maintenance and household cleaning.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
At Home Warehouse
02.2022 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations
- Consistently lifted materials weighing as much as 50-60 pounds.
Lead Position
At Home Warehouse
10.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Reduced time-to-fill rates by developing strong relationships with candidates and maintaining open lines of communication.
- Improved retention rates through conducting regular follow-ups with placed candidates and addressing any concerns or issues.
Sales Assistant
Ollie’s Bargain Outlet
08.2017 - 02.2022
- Established rapport with customers using active listening and interpersonal skills.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained current knowledge of evolving changes in marketplace.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Some College (No Degree) -
Cairn University
Langhorne, PAHigh School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA05.2018
Skills
- Operational Efficiency and Safety
- Motivated Team Player
- Complex Problem-Solving
- Lifting and Sorting
- Serve Customers
- General Housekeeping
- Leadership
- Works well with others
- Motivated at getting stuff done quickly and efficiently
Additional Information
I help out at my church’s youth group every Thursday evening, being the middle school guys leader
I’m an assistant couch for the Rec department in Chambersburg volunteering my time to help youth grow in the knowledge and skills of soccer
Timeline
Lead Position
At Home Warehouse
10.2022 - Current
Warehouse Associate
At Home Warehouse
02.2022 - Current
Sales Assistant
Ollie’s Bargain Outlet
08.2017 - 02.2022
Some College (No Degree) -
Cairn University
High School Diploma -
Chambersburg Area Senior High School
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