Jonathan Quintana
Summary
Dynamic site supervisor with extensive experience in managing daily operations and team collaboration. Expert in conflict resolution and staff training, consistently achieving operational efficiency and high standards of service across multiple client sites.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Personal Trainer
Equinox
New York, New York
07.2026 - Current
- Build and maintain an active client base
- Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems
- Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions
- Execute fitness assessments, guided workouts, and other complimentary services for members
- Interact with members to enhance their workouts and overall club experience
- Create and coach personalized programs for both in-person and virtual clients
- Maintain an organized and safe fitness floor during shifts and sessions
Site Supervisor
Harvard Protection Services
Weehawken, New Jersey
01.2022 - 07.2026
- Oversaw daily operations and staff across multiple client sites, ensuring alignment with client expectations.
- Conducted regular inspections to ensure compliance with safety protocols and regulations.
- Coordinated training sessions for new personnel on procedures and equipment use.
- Coordinated scheduling and deployment of resources to meet client needs effectively.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Led and managed a team of 10+ site staff, focusing on safety, quality control, and operational efficiency.
Shift Supervisor
Harvard Protection Services
West New York, New Jersey
01.2020 - 01.2022
- Coordinated staff schedules and assigned duties to optimize coverage and efficiency.
- Assisted upper management with daily operations to meet standards of service and quality.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Collaborated with team members to improve performance and implement training updates.
- Developed strategies for improving operational efficiency and customer service levels.
- Evaluated and performed equipment maintenance to support operational goals.
Skills
- Safety compliance
- Operational oversight
- Resource management
- Scheduling optimization
- Staff training
- Team leadership
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Professional
Certification
- NASM CPT
- NASM CNC
- CPR/AED
Timeline
Personal Trainer
Equinox
07.2026 - Current
Site Supervisor
Harvard Protection Services
01.2022 - 07.2026
Shift Supervisor
Harvard Protection Services
01.2020 - 01.2022