Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Ramirez

Miami,FL

Overview

4
4
years of professional experience

Work History

Valet Parking Supervisor

jk parking
Miami, FL
07.2020 - 04.2024
  • Ensured valet staff adhered to company policies and procedures.
  • Supervised daily operations of the valet parking service, including scheduling and assigning tasks.
  • Monitored customer satisfaction levels and took appropriate action to improve services.
  • Planned special events for valet parking staff such as team building activities, training sessions, and recognition programs.
  • Conducted regular performance reviews with valet attendants in order to identify areas for improvement.
  • Maintained records of all vehicles parked by the valet staff and tracked their locations at all times.
  • Provided support and guidance to new hires during the onboarding process.
  • Resolved customer complaints in a timely manner while ensuring high-quality service standards were maintained.
  • Created weekly reports detailing revenue generated from the valet parking service.
  • Developed strategies to maximize efficiency of the valet operation while minimizing costs associated with labor and materials.
  • Analyzed data related to parking trends in order to make informed decisions about staffing levels and operational processes.
  • Collaborated with other departments within the organization on projects that involved valet services.
  • Enforced safety protocols for both customers and employees when operating motorized vehicles.
  • Coordinated with vendors providing additional services such as shuttle buses or car washes.
  • Served as an ambassador for the organization, representing it in a positive light at all times.
  • Performed regular inspections of vehicle fleet to ensure compliance with safety regulations.
  • Trained personnel on proper techniques for handling customer requests courteously and promptly.
  • Managed inventory of supplies needed for successful operation of the valet parking service.
  • Investigated any incidents involving damage or theft of vehicles parked by the valets.
  • Assisted in developing marketing campaigns designed to increase awareness of the company's services among potential customers.

Valet

jk parking osteria
Miami, FL
07.2023 - 02.2024
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Managed the flow of traffic around the property by directing cars to available spaces.

Valet

jk parkin moshi moshi
Miami, FL
10.2020 - 07.2023
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Managed the flow of traffic around the property by directing cars to available spaces.

Delivery Driver

Uber Eats
Miami, FL
02.2021 - 08.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.

Valet

jc parking
Fort Lauderdale, FL
02.2020 - 07.2020
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.

Education

Santo Domingo
Bogota

Skills

  • Customer complaint handling
  • Employee Scheduling
  • Incident Reporting
  • Policy Enforcement
  • Staff Training and Development
  • Task Delegation

Timeline

Valet

jk parking osteria
07.2023 - 02.2024

Delivery Driver

Uber Eats
02.2021 - 08.2022

Valet

jk parkin moshi moshi
10.2020 - 07.2023

Valet Parking Supervisor

jk parking
07.2020 - 04.2024

Valet

jc parking
02.2020 - 07.2020

Santo Domingo
Jonathan Ramirez