Jonathan Ramirez
Miami,FL
Overview
4
4
years of professional experience
Work History
Valet Parking Supervisor
jk parking
Miami, FL
07.2020 - 04.2024
- Ensured valet staff adhered to company policies and procedures.
- Supervised daily operations of the valet parking service, including scheduling and assigning tasks.
- Monitored customer satisfaction levels and took appropriate action to improve services.
- Planned special events for valet parking staff such as team building activities, training sessions, and recognition programs.
- Conducted regular performance reviews with valet attendants in order to identify areas for improvement.
- Maintained records of all vehicles parked by the valet staff and tracked their locations at all times.
- Provided support and guidance to new hires during the onboarding process.
- Resolved customer complaints in a timely manner while ensuring high-quality service standards were maintained.
- Created weekly reports detailing revenue generated from the valet parking service.
- Developed strategies to maximize efficiency of the valet operation while minimizing costs associated with labor and materials.
- Analyzed data related to parking trends in order to make informed decisions about staffing levels and operational processes.
- Collaborated with other departments within the organization on projects that involved valet services.
- Enforced safety protocols for both customers and employees when operating motorized vehicles.
- Coordinated with vendors providing additional services such as shuttle buses or car washes.
- Served as an ambassador for the organization, representing it in a positive light at all times.
- Performed regular inspections of vehicle fleet to ensure compliance with safety regulations.
- Trained personnel on proper techniques for handling customer requests courteously and promptly.
- Managed inventory of supplies needed for successful operation of the valet parking service.
- Investigated any incidents involving damage or theft of vehicles parked by the valets.
- Assisted in developing marketing campaigns designed to increase awareness of the company's services among potential customers.
Valet
jk parking osteria
Miami, FL
07.2023 - 02.2024
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Managed the flow of traffic around the property by directing cars to available spaces.
Valet
jk parkin moshi moshi
Miami, FL
10.2020 - 07.2023
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Managed the flow of traffic around the property by directing cars to available spaces.
Delivery Driver
Uber Eats
Miami, FL
02.2021 - 08.2022
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
Valet
jc parking
Fort Lauderdale, FL
02.2020 - 07.2020
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
Education
Santo Domingo
BogotaSkills
- Customer complaint handling
- Employee Scheduling
- Incident Reporting
- Policy Enforcement
- Staff Training and Development
- Task Delegation
Timeline
Valet
jk parking osteria
07.2023 - 02.2024
Delivery Driver
Uber Eats
02.2021 - 08.2022
Valet
jk parkin moshi moshi
10.2020 - 07.2023
Valet Parking Supervisor
jk parking
07.2020 - 04.2024
Valet
jc parking
02.2020 - 07.2020
Santo Domingo