Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Jonathan R. Bratton

Pine Forge,PA

Summary

Dynamic Office Coordinator at West Oaks Apartments with a proven track record in team leadership and client engagement. Skilled in marketing and data visualization, I excel at fostering strong relationships and delivering tailored solutions. Passionate about leveraging digital media to drive results and enhance customer satisfaction.

Overview

19
19
years of professional experience

Work History

Caretaker

Royalty Home Care
Pottstown, Pennsylvania
01.2025 - Current
  • Taking care of the injured and the elderly.
  • Getting their medicine and making their meals.
  • Transportation to their appointments and anywhere they needed to go.

Office Coordinator

West Oaks Apartments
01.2014 - 01.2022
  • In charge of 30 employees who were assigned different jobs and assignments.

Installer

Consolidated Wiring LLC
Huntsville, Alabama
01.2012 - 01.2014
  • Maintained daily maintenance of company vehicle and passed all safety courses.
  • Kept schedules and met deadlines for over 95% of appointments.
  • Increased sales through offering upgrades while on site by giving buyers details of products and explaining how they would benefit from the new service.
  • Wow Cable Contractor

Customer Retention Agent

DirecTV Group Inc
12.2007 - 12.2011
  • Identified client wants, interests, and needs; presented tailored options to facilitate informed decision making.
  • Maintained strong client relationships through consistent support and personalized service.
  • Educated customers with the details of their accounts and answered phones.

Education

Master of Arts - New Media Journalism And Communications

Full Sail University
Winter Park, Florida
01-2015

Bachelor of Arts - English and Political Science

Oakwood University
Huntsville, AL
01-2007

Skills

  • Marketing
  • Advertising
  • Digital Media
  • Content strategy
  • Social Media
  • Google Analytics
  • Data Visualization
  • Sales
  • Wordpress
  • Microsoft Office
  • Professional Writing

Projects

  • Developed and implemented digital marketing plans along with maintaining updates and interactions across various social media platforms.
  • Researched and gathered detailed information from multiple sources, analyzed the data, and decided based on the outcome the best course to move forward.
  • Created call flows and scripts for media distribution and taught sales techniques to teams chosen by management.

Timeline

Caretaker

Royalty Home Care
01.2025 - Current

Office Coordinator

West Oaks Apartments
01.2014 - 01.2022

Installer

Consolidated Wiring LLC
01.2012 - 01.2014

Customer Retention Agent

DirecTV Group Inc
12.2007 - 12.2011

Master of Arts - New Media Journalism And Communications

Full Sail University

Bachelor of Arts - English and Political Science

Oakwood University
Jonathan R. Bratton