Jonathan R. Bratton
Pine Forge,PA
Summary
Dynamic Office Coordinator at West Oaks Apartments with a proven track record in team leadership and client engagement. Skilled in marketing and data visualization, I excel at fostering strong relationships and delivering tailored solutions. Passionate about leveraging digital media to drive results and enhance customer satisfaction.
Overview
19
19
years of professional experience
Work History
Caretaker
Royalty Home Care
Pottstown, Pennsylvania
01.2025 - Current
- Taking care of the injured and the elderly.
- Getting their medicine and making their meals.
- Transportation to their appointments and anywhere they needed to go.
Office Coordinator
West Oaks Apartments
01.2014 - 01.2022
- In charge of 30 employees who were assigned different jobs and assignments.
Installer
Consolidated Wiring LLC
Huntsville, Alabama
01.2012 - 01.2014
- Maintained daily maintenance of company vehicle and passed all safety courses.
- Kept schedules and met deadlines for over 95% of appointments.
- Increased sales through offering upgrades while on site by giving buyers details of products and explaining how they would benefit from the new service.
- Wow Cable Contractor
Customer Retention Agent
DirecTV Group Inc
12.2007 - 12.2011
- Identified client wants, interests, and needs; presented tailored options to facilitate informed decision making.
- Maintained strong client relationships through consistent support and personalized service.
- Educated customers with the details of their accounts and answered phones.
Education
Master of Arts - New Media Journalism And Communications
Full Sail University
Winter Park, Florida01-2015
Bachelor of Arts - English and Political Science
Oakwood University
Huntsville, AL01-2007
Skills
- Marketing
- Advertising
- Digital Media
- Content strategy
- Social Media
- Google Analytics
- Data Visualization
- Sales
- Wordpress
- Microsoft Office
- Professional Writing
Projects
- Developed and implemented digital marketing plans along with maintaining updates and interactions across various social media platforms.
- Researched and gathered detailed information from multiple sources, analyzed the data, and decided based on the outcome the best course to move forward.
- Created call flows and scripts for media distribution and taught sales techniques to teams chosen by management.
Timeline
Caretaker
Royalty Home Care
01.2025 - Current
Office Coordinator
West Oaks Apartments
01.2014 - 01.2022
Installer
Consolidated Wiring LLC
01.2012 - 01.2014
Customer Retention Agent
DirecTV Group Inc
12.2007 - 12.2011
Master of Arts - New Media Journalism And Communications
Full Sail University
Bachelor of Arts - English and Political Science
Oakwood University