Overview
Work History
Education
Skills
Timeline
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Jonathan Rieu

Jonathan Rieu

New York,NY

Overview

22
22
years of professional experience

Work History

Concierge Representative

166 East 63rd Street Condominium
New York, NY
01.2020 - Current
  • Greeted and knowledge all residents and announced/sing in all guests and contractors.
  • Provided resident services such as package and dry cleaning acceptance and retrieval, transportation options, and any additional requests upon demand.
  • Briefed staff and guests on security policies and procedures to promote safety and visitor confidence.
  • Responded to residents' inquiries and requests and resolved issues in a timely, friendly, and efficient manner.
  • Keep track of keys when needed.
  • Assist management with requests for residents.
  • Exceptional customer service.
  • Answering calls professionally and assisting callers with directions or instructions for the building.

General Manager of Food Service

Rieu Cafe Inc.
New York, NY
03.2003 - 09.2018
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed sales data to identify opportunities for growth.
  • Trained and supervised staff members in all aspects of restaurant operations.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Ensured compliance with all local health codes, sanitation regulations, and company policies.
  • Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
  • Performed administrative tasks including payroll processing, budgeting activities.
  • Assessed training needs of personnel regularly and conducted necessary training programs.

Education

Coffee Expert -

Universita Del Caffe illy
New York
08-2006

Associate of Applied Science - Computers Skills

La Guardia Community College
New York, NY
06-2002

Skills

  • Upselling strategies
  • Basic accounting
  • Event Planning
  • Guest Relations
  • Marketing
  • Travel Coordination
  • Fluent in English, Spanish and basic Hebrew
  • BuildingLink System
  • MS Office skills
  • Skilled in troubleshooting and repairing video signal issues
  • Fast learner
  • Team-Oriented
  • Able to work under pressure
  • Qualifying Certificate in Food Protection

Timeline

Concierge Representative

166 East 63rd Street Condominium
01.2020 - Current

General Manager of Food Service

Rieu Cafe Inc.
03.2003 - 09.2018

Coffee Expert -

Universita Del Caffe illy

Associate of Applied Science - Computers Skills

La Guardia Community College

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Jonathan Rieu