Hi, I’m
Jonathan Rios
South Milwaukee,WI
Summary
Looking for a team environment where my strengths and accomplishments can be utilized with good work ethic and organization and provide me with the opportunity for professional growth. Familiar with all aspects of daily business operations including Personnel, HIPPA and Safety compliance and numerous supervisory functions.
Overview
10
years of professional experience
5
years of post-secondary education
Work History
Kenosha Area TransitKenosha, WI
Route Supervisor
02.2022 - 08.2023
Job overview
- Performs managerial work in directing the operation of the municipal transit system
- Directs the selection, training and discipline of Transportation Department personnel
- Schedules personnel
- Prepares reports
- Counts revenues and collects bus passes
- Analyzes bus routes
- Periodically investigates route scheduling or deviation including school transportation programs
- Supervises and recommends the hiring, discharge, assignment, evaluation, discipline and adjustment of grievances of subordinate employees
- Inspects and recommends bus stops, bus shelters and other infrastructure for safe and efficient movement of passengers
- Collects fare boxes from buses, streetcars, and train station parking lot
- Directs maintenance of municipal parking lots
- Receives customer complaints and effectively resolves same
- Occasionally performs all the required functions of the Transit Dispatcher
- Investigates accidents
- Supervises safety program
- Orders uniforms, supplies, parts, tools and equipment, prepares purchase requisitions in accordance with budgetary constraints, maintains inventory and equipment records
- May be called upon to drive fixed routes or school tripper routes
- May assist in the operation of the parking facilities.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Diffused potential passenger disputes with fairness and professionalism.
- Updated and maintained accurate trip logs and records.
Transit Management of RacineRacine, WI
Operations Supervisor
07.2013 - 02.2022
Job overview
- Supervise Bus Operators, Para Transit Operators, Dispatchers, Mechanics (in the absence of the Maintenance Manager) and Mechanic Helpers
- Coordination of street operations including the arrangement of detours
- Recommend route and schedule changes and the placement of bus stops
- Monitor the above employees to ensure safety, security, and schedule adherence and conformance to rules, standards and practices
- Reporting operations violations to the Operations Manager and Maintenance violations to the Director of Operations and Maintenance
- Investigating complaints and service irregularities
- Following through with the operators and customers
- Reporting findings to the Operations Manager and recommending discipline
- Evaluating Operator’s safety and complaint records
- Performing annual ride checks and reports the results to the Operations Manager
- Monitoring the two-way radio system for compliance with FCC requirements and policies
- Providing on-street supervision to ensure courtesy and compliance with all federal, state and local regulations, management policies and rules and policies of the city, including the monitoring of Bus Operators to insure adherence to schedules, the wearing of uniforms, the displaying of proper destination signs and conformance to other standards and practices
- Takes corrective action and reports violations to the Operations Manager
- Administering and generally overseeing the safety and security program
- Investigating collisions and incidents and reporting the findings to the Operations Manager for corrective action as well to insurance carriers and preparing monthly Collision and Incidents and Safety and Security reports
- Preparing monthly and annual Safety reports for the City of Racine, Transit Planner and the Federal Transit Administration and maintaining records and files
- Assisting in administering the Drug and Alcohol policy by transporting employees to designated medical facilities and other duties as assigned.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Motivated and trained employees to maximize team productivity.
Kenosha Area TransitKenosha, WI
Transit Bus Operator
05.2019 - 02.2022
Job overview
- Kenosha Area transit
- Driving the city bus on a predetermined schedule
- Picking up and dropping off riders from pre-determined locations
- Performing other related duties as required.
Education
John Dewey CollegeCarolina PR
Associated from Refrigeration
05.2003 - 06.2005
Margarita Janer Palacios Guaynabo PR
High School Diploma
08.1996 - 06.1999
Skills
- Proficient MS Word
- Proficient MS Excel
- Customer Service
- Compliance Department
- Maintenance
- Documentation
- Site Auditing
- Employee Performance Reviews
- Corrective Actions
- Schedule Management
- Staff Training
- DOT Requirements
- Coordinate Transportation
- Regulatory Requirements
Accomplishments
- CLASS B CDL with passengers endorsement
- Tanker endorsement
- TSI certified trainer
- TSSP certification (Bus & Rail)
- Safety/accident investigation TSI certified
- Be safe training certified
Timeline
Route Supervisor
Kenosha Area Transit
02.2022 - 08.2023
Transit Bus Operator
Kenosha Area Transit
05.2019 - 02.2022
Operations Supervisor
Transit Management of Racine
07.2013 - 02.2022
John Dewey College
Associated from Refrigeration
05.2003 - 06.2005
Margarita Janer Palacios
High School Diploma
08.1996 - 06.1999
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