
Results-driven customer service and sales professional with extensive experience in pawn shop operations, regulatory compliance, and electronics specialization. Demonstrates strong mathematical aptitude and a flexible, solutions-oriented approach to both routine and complex challenges. Recognized for exceptional negotiation, cash handling, and data entry skills, consistently delivering accuracy and efficiency in fast-paced environments. Dependable and punctual, with a proven commitment to quality, thoroughness, and exceeding customer expectations. Additionally, brings hands-on expertise in residential and commercial painting, collaborating effectively with designers to achieve outstanding, on-budget project results. Eager to leverage a diverse skill set and a strong work ethic in a challenging new role with opportunities for professional growth and advancement.
- Supervise store activities and associates during assigned shifts.
- Provide outstanding customer service; resolve customer issues and complaints promptly.
- Open and close the store as needed, following all security and operational procedures.
- Assist with cash register operations, including handling cash, processing transactions, and balancing drawers.
- Monitor inventory levels; assist with receiving, stocking, and organizing merchandise.
- Ensure store cleanliness, organization, and compliance with company standards.
- Train, coach, and motivate team members to achieve performance goals.
- Enforce company policies and procedures, including safety and loss prevention.
- Support pharmacy operations as needed (if applicable and certified).
- Complete daily paperwork and shift reports accurately.