Jonathan Rivera
Manhattan,KS
Summary
A skilled Auto/Aviation Mechanic with 6 years experience in the Automotive industry and 4 years in the Aviation maintenance industry. Repaired and maintained aircraft & automotive engines at multiple facilities. Exceptional technical skills and attention to detail leading to management and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airplane Mechanic
Heartland Aviation
1725 S Airport Rd #5, Manhattan, KS
09.2019 - Current
- Improved aircraft safety by conducting thorough pre-flight inspections and identifying potential issues.
- Reduced maintenance downtime by effectively diagnosing and repairing complex aircraft systems.
- Streamlined repair processes by efficiently managing the acquisition and organization of necessary tools and parts.
- Maintained a safe working environment by adhering to established safety guidelines during all maintenance activities.
- Expedited repairs in high-pressure situations under tight deadlines without sacrificing attention to detail or quality of workmanship.
- Demonstrated exceptional troubleshooting skills by identifying root causes of mechanical failures and implementing effective solutions.
Automotive Mechanic
Firestone Auto Care
128 W 8th Street, Junction City, Kansas
10.2017 - 03.2020
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
- Reduced downtime for customers by completing automotive repairs in a timely manner.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Parts Salesperson
O'Reilly Auto Parts
700 Fort Riley Blvd, Manhattan, Kansas
10.2016 - 08.2019
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Enhanced store inventory management by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
- Streamlined the ordering process for customers by implementing a user-friendly online catalog system, resulting in higher sales figures.
- Developed long-lasting relationships with clients through excellent communication skills and consistent follow-ups, fostering loyalty and repeat business.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Maintained extensive understanding of common problems and methods for repair.
Education
Automotive Service Excellence Certification - Automotive Mechanics
Manhattan Area Technical College
Manhattan, KS05.2018
Skills
- Adaptability To Change In The Workplace
- Preventive Maintenance
- Time Management Abilities
- Aviation & Mechanical Maintenance Expertise
- Technical Troubleshooting
- Punctual
- Dependable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
ASE Certified
Timeline
Airplane Mechanic
Heartland Aviation
09.2019 - Current
Automotive Mechanic
Firestone Auto Care
10.2017 - 03.2020
Automotive Parts Salesperson
O'Reilly Auto Parts
10.2016 - 08.2019
Automotive Service Excellence Certification - Automotive Mechanics
Manhattan Area Technical College