Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Rivera

Jacksonville,NC

Summary

Accomplished Network Administrator with a proven track record at the United States Marine Corps, enhancing network security and efficiency. Excelled in leadership roles, significantly improving team performance and customer satisfaction at Party City. Skilled in network troubleshooting and fostering team development, consistently achieving and surpassing goals with dedication and expertise.

Overview

16
16
years of professional experience

Work History

Network Administrator

United States Marine Corps
05.2011 - Current


  • Performed network security design and integration duties.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.

Assistant Manager

Party City
01.2009 - 04.2011
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • environment to enhance the customer experience.

Education

High School Diploma -

Ocoee High School
Ocoee, FL
05-2007

Skills

  • Network Troubleshooting
  • System Administration
  • Technical Support
  • Network systems installation
  • Customer Support
  • Advanced Excel Abilities
  • Leadership Training and Development
  • Instructional Course Leadership

Languages

Spanish
Native or Bilingual

Timeline

Network Administrator

United States Marine Corps
05.2011 - Current

Assistant Manager

Party City
01.2009 - 04.2011

High School Diploma -

Ocoee High School
Jonathan Rivera