Jonathan Robins
Land O Lakes,Fl
Summary
Results-driven Inside Sales Representative with 1 year of experience in generating leads, nurturing client relationships, and consistently exceeding sales targets. Skilled in consultative selling, product demonstrations, and closing deals over the phone, email, and chat. Proficient in utilizing CRM systems to track and manage sales pipelines, ensuring seamless communication and follow-up with potential and existing clients. Strong communicator with a track record of building rapport, addressing customer needs, and driving business growth through tailored solutions. Adept at collaborating with cross-functional teams to meet organizational objectives and deliver exceptional customer satisfaction.
Overview
11
11
years of professional experience
Work History
Remote Inside Sales Rep
Xpand Demand
09.2023 - Current
- Company Overview: formerly known as Integrated Access Corporation, Chesterbrook, PA
- Learned and utilized industry standard software such as 'Sales Force' for managing and tracking all sales calls through email and call logging documentation
- Utilized software such as Teams, Ring Central to communicate with customers and co workers in a remote environment making 40-80 outbound calls per day.
- Achieved sales targets of $45,000 a month by effectively engaging with potential customers.
- Demonstrated comprehensive product knowledge of various food brands.
Toyota Service Technician
Bob Johnson Toyota
02.2022 - 10.2023
- Documented repair order work and test procedures and results
- Determined required parts for repairs and timeliness of need
- Completed thorough inspections and assessments to identify root cause of reported issues
- Earned Toyota technician certification by successfully completing online courses and on-the-job training.
- Operated various machinery to perform wheel alignments, tire changing, and balancing.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Owner and Operator/Project Manager
Sensation Night Club
06.2018 - 03.2020
- Managed day-to-day business operations.
- Designed, installed, and maintained audio, lighting, and special effects equipment in the venue
- Increased gross profit by 50% through carefully coordinated event planning and VIP liquor sales
- Recruited and supervised bartenders, security staff, DJs, VIP managers, and VIP waitresses.
- Supervised bar inventory, ensuring timely restocking and effective resource utilization.
Owner and Operator/Project Manager
Eskape Entertainment
10.2013 - 03.2020
- Managed day-to-day business operations.
- Managed and operated themed concert events at local venues, driving audience participation.
- Boosted ticket sales by leveraging street and social media marketing strategies.
- Oversaw coordination with DJs, performers, and AV lighting production to deliver high-quality events.
- Developed and built props for themed shows, integrating innovative lighting and projection techniques.
- Developed and edited visual content for marketing campaigns.
- Oversaw the operation of CO2 and confetti machines for special effects.
Education
Toyota Certified Technician -
Orlando Technical College - Mid Florida Tech
Orlando, FL01.2023
Audio Engineering Diploma -
SAE Institute
North Miami Beach, FL01.2013
Skills
- Cold Calling & Outreach
- Product Knowledge
- Consultative Selling
- Upselling & Cross-Selling
- Account Management
- Negotiation Skills
- Sales Forecasting
- CRM Software (eg, Salesforce, HubSpot, Zoho)
- Sales Pipeline Management
- Follow-up & Lead Nurturing
- Effective Telephone Communication
- Email & Written Correspondence
Timeline
Remote Inside Sales Rep
Xpand Demand
09.2023 - Current
Toyota Service Technician
Bob Johnson Toyota
02.2022 - 10.2023
Owner and Operator/Project Manager
Sensation Night Club
06.2018 - 03.2020
Owner and Operator/Project Manager
Eskape Entertainment
10.2013 - 03.2020
Audio Engineering Diploma -
SAE Institute
Toyota Certified Technician -
Orlando Technical College - Mid Florida Tech
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