Jonathan Robinson
Ocoee,FL
Summary
Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.
Overview
3
3
years of professional experience
Work History
Front Desk
Skyzone
Orlando, FL
03.2024 - Current
- Pitch and Sell Memberships to customers
- Greeted and welcomed guests in a professional manner.
- Handled cash, credit card, and room charges transactions accurately.
- Highest Conversion Rate
- Updated computer systems with current guest information as required.
- Kept lobby area neat and tidy throughout shift by cleaning up any messes left behind by guests.
- Greeted visitors to assist, answer questions and direct.
Flight Crew/ Greeter
SKYZONE
02.2023 - 12.2023
Greet Guest
Help Open Store
Set Up Equipment
Operate Equipment
Monitor Guest
JR Sandwich Artist
Subway
07.2021 - 06.2022
Close Store
Prep Food
Clean Store
Serve Costumers
Clean Dishes
Greet and Help Guest
Stock Food
Education
Associate of Arts - Business
Bethune Cookman University
Daytona Beach, FL05.2026
High School Diploma -
The First Academy
Orlando Florida 05.2022
Skills
- Effective problem solving
- Public Speaking
- intermediate Spanish Speaker
- Hardworking
- Literate
- Friendly
- Effiecient
- Cash handling experience
- Guest Relations
Timeline
Front Desk
Skyzone
03.2024 - Current
Flight Crew/ Greeter
SKYZONE
02.2023 - 12.2023
JR Sandwich Artist
Subway
07.2021 - 06.2022
Associate of Arts - Business
Bethune Cookman University
High School Diploma -
The First Academy