Jonathan Rodriguez
Intelligence Analyst
Yorktown,VA
Summary
An active duty Air Force member who has passion to lead and uplift others around. There is a fire that is inside to help leave this world a better place and to help make positive impacts in anybody who comes across both in and out of the uniform. To accomplish this, there has be a sense of self direction and motivation, as well as being able to listen and relate to people of all backgrounds. There is also a humility that comes with helping make each day better than the last.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Coach
Hampton Roads Academy
Hampton , VA
08.2021 - Current
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Increased player strength, agility and game skills through successful practices.
- Educated players on nutrition and positive life choices for better health and performance.
- Developed game plans and adjusted to meet various game situations.
Intelligence Analyst
United States Air Force
Hampton, VA
10.2018 - Current
- Awarded multiple quarterly awards
- Review on average fifteen Intelligence Reports per day
- Well versed in multiple different aspects within intelligence community
- In charge of leading and directing multiple personalities
- Established position of education liaison
- Screened and interpreted all-source intelligence information.
- Created useful and timely intelligence products to support field operations.
- Collected information about enemy strengths, movements and activities.
- Produced multi-source intelligence reports and products for different agency customers.
- Reported on incidents, suspensions and other concerns to supervisory personnel.
- Briefed upper-level personnel on emerging threats.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
Sales Associate
Converse
Williamsburg, VA
05.2021 - 08.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Provided positive first impressions to welcome existing, new and potential customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Recommended accessories and complementary purchases to boost revenue.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Senior Sales Representative
Ryse Supplements
Frisco, TX
05.2018 - 10.2018
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Created and updated customer accounts with relevant information.
- Managed friendly and professional customer interactions.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Managed and recorded leads from outbound telephone marketing.
- Answered customers' questions regarding products, prices and availability.
Senior Sales Representative
Power Home Remodeling
Irving, TX
02.2016 - 05.2018
- Became overall sales leader by surpassing sales goals by 40% across multiple platforms.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Identified customer needs by asking appropriate, open-ended questions.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Interviewed clients to determine remodeling needs, budget and financing needs.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Territory Manager
BSN Sports
Dallas, TX
02.2015 - 02.2016
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Tracked changing product lines to effectively meet dynamic market demands.
- Identified opportunities for growth within West Coast territory and collaborated with sales teams to reach sales goal.
- Sold products by developing relationships with network of education professionals.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Site Coordinator
Fieldhouse USA
Frisco, TX
08.2013 - 02.2015
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Supervised crew of over 20 employees.
- Identified community resources and networked with local officials to coordinate.
- Recruited volunteers to assist with fundraising and community outreach.
- Coordinated event music, performers and guest speakers.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Maintained excellent attendance record, consistently arriving to work on time.
- Coordinated site investigations, documented issues and escalated to executive teams.
Education
International Relations
Pennsylvania State University
University Park, PA 01.2021 - Current
High School Diploma -
Creekview High School
Carrollton, TX 08.2006 - 06.2010
Associate of Applied Science - Intelligence Studies and Technology
Community College of The Air Force
Montgomery, AL 10.2018 - 02.2021
Skills
Managing records
Providing briefings
Strong critical thinking capabilities
Microsoft expertise
Team Player
Data Collection
Verbal, interpersonal and written communication
Superior interpersonal skills
Account development
Brand promotion
Client relationship building
Sales strategy
Employee training
Operations
Coaching and mentoring
Strategic planning
Additional Information
- Activities and Honors , Squadron Airman of the Quarter 3rd quarter 2021 2021 Tuskegee Airman Scholarship Winner Letter of Appreciation from the Commander of the Pacific Air Force
Timeline
Coach
Hampton Roads Academy
08.2021 - Current
Sales Associate
Converse
05.2021 - 08.2021
International Relations
Pennsylvania State University
01.2021 - Current
Associate of Applied Science - Intelligence Studies and Technology
Community College of The Air Force
10.2018 - 02.2021
Intelligence Analyst
United States Air Force
10.2018 - Current
Senior Sales Representative
Ryse Supplements
05.2018 - 10.2018
Senior Sales Representative
Power Home Remodeling
02.2016 - 05.2018
Territory Manager
BSN Sports
02.2015 - 02.2016
Site Coordinator
Fieldhouse USA
08.2013 - 02.2015
High School Diploma -
Creekview High School
08.2006 - 06.2010