Jonathan Rodriguez
Intelligence Analyst
Yorktown,VA
Summary
An active duty Air Force member who has passion to lead and uplift others around. There is a fire that is inside to help leave this world a better place and to help make positive impacts in anybody who comes across both in and out of the uniform. To accomplish this, there has be a sense of self direction and motivation, as well as being able to listen and relate to people of all backgrounds. There is also a humility that comes with helping make each day better than the last.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Coach
Hampton Roads Academy
Hampton , VA
08.2021 - Current
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Increased player strength, agility and game skills through successful practices.
- Educated players on nutrition and positive life choices for better health and performance.
- Developed game plans and adjusted to meet various game situations.
Intelligence Analyst
United States Air Force
Hampton, VA
10.2018 - Current
- Awarded multiple quarterly awards
- Review on average fifteen Intelligence Reports per day
- Well versed in multiple different aspects within intelligence community
- In charge of leading and directing multiple personalities
- Established position of education liaison
- Screened and interpreted all-source intelligence information.
- Created useful and timely intelligence products to support field operations.
- Collected information about enemy strengths, movements and activities.
- Produced multi-source intelligence reports and products for different agency customers.
- Reported on incidents, suspensions and other concerns to supervisory personnel.
- Briefed upper-level personnel on emerging threats.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
Sales Associate
Converse
Williamsburg, VA
05.2021 - 08.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Provided positive first impressions to welcome existing, new and potential customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Recommended accessories and complementary purchases to boost revenue.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Senior Sales Representative
Ryse Supplements
Frisco, TX
05.2018 - 10.2018
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Created and updated customer accounts with relevant information.
- Managed friendly and professional customer interactions.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Managed and recorded leads from outbound telephone marketing.
- Answered customers' questions regarding products, prices and availability.
Senior Sales Representative
Power Home Remodeling
Irving, TX
02.2016 - 05.2018
- Became overall sales leader by surpassing sales goals by 40% across multiple platforms.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Identified customer needs by asking appropriate, open-ended questions.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Interviewed clients to determine remodeling needs, budget and financing needs.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Territory Manager
BSN Sports
Dallas, TX
02.2015 - 02.2016
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Tracked changing product lines to effectively meet dynamic market demands.
- Identified opportunities for growth within West Coast territory and collaborated with sales teams to reach sales goal.
- Sold products by developing relationships with network of education professionals.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Site Coordinator
Fieldhouse USA
Frisco, TX
08.2013 - 02.2015
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Supervised crew of over 20 employees.
- Identified community resources and networked with local officials to coordinate.
- Recruited volunteers to assist with fundraising and community outreach.
- Coordinated event music, performers and guest speakers.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Maintained excellent attendance record, consistently arriving to work on time.
- Coordinated site investigations, documented issues and escalated to executive teams.
Education
International Relations
Pennsylvania State University
University Park, PA 01.2021 - Current
High School Diploma -
Creekview High School
Carrollton, TX 08.2006 - 06.2010
Associate of Applied Science - Intelligence Studies and Technology
Community College of The Air Force
Montgomery, AL 10.2018 - 02.2021
Skills
Managing records
undefinedAdditional Information
- Activities and Honors , Squadron Airman of the Quarter 3rd quarter 2021 2021 Tuskegee Airman Scholarship Winner Letter of Appreciation from the Commander of the Pacific Air Force
Timeline
Coach
Hampton Roads Academy
08.2021 - Current
Sales Associate
Converse
05.2021 - 08.2021
International Relations
Pennsylvania State University
01.2021 - Current
Associate of Applied Science - Intelligence Studies and Technology
Community College of The Air Force
10.2018 - 02.2021
Intelligence Analyst
United States Air Force
10.2018 - Current
Senior Sales Representative
Ryse Supplements
05.2018 - 10.2018
Senior Sales Representative
Power Home Remodeling
02.2016 - 05.2018
Territory Manager
BSN Sports
02.2015 - 02.2016
Site Coordinator
Fieldhouse USA
08.2013 - 02.2015
High School Diploma -
Creekview High School
08.2006 - 06.2010
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