Jonathan Ross
Paso Robles,CA
Summary
Proven Mixologist with a track record of enhancing customer satisfaction and loyalty at Fontainebleau through expert cocktail creation and exceptional service. Skilled in advanced mixology techniques and teamwork, adept at promoting social media engagement and designing seasonal menus. Demonstrates patience, empathy, and a knack for elevating the beverage experience, contributing to significant repeat business. Talented Mixologist knowledgeable about common cocktails and numerous specialty options. Consistently makes useful recommendations for wine, liquor and beer selections. Over 15 years of related experience in upscale, urban clubs and restaurants.
Overview
4
4
years of professional experience
Work History
Mixologist
Fontainebleau
11.2023 - Current
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Prepared classic, modern, and unique cocktails for each customer.
Mixologist
The Alchemist's Garden
02.2023 - 09.2023
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
- Optimized guest satisfaction by promptly addressing any concerns or complaints related to beverage offerings or service quality.
Lead Mixologist
Krobar Craft Distillery
12.2020 - 10.2022
- Showcased expertise in mixology at industry events, representing the establishment''s commitment to excellence in beverage service.
- Optimized operational efficiency by managing multiple tasks simultaneously during high-volume periods without sacrificing quality or consistency.
- Mastered a diverse repertoire of classic cocktails as well as contemporary creations for an ever-evolving menu selection.
- Enhanced customer satisfaction by creating unique and innovative cocktail recipes tailored to individual preferences.
Education
Associate of Science - Computer Science
Santa Monica College
Santa Monica, CA06.2017
Skills
- Social Media Promotion
- Allergy awareness
- Patience and Empathy
- Efficient multitasking
- Expert Cocktail Creation
- Classic Cocktail Knowledge
- Inventory Monitoring
- Advanced Mixology Techniques
- Seasonal menu understanding
- Menu design expertise
- Teamwork and Collaboration
- Problem-Solving
Timeline
Mixologist
Fontainebleau
11.2023 - Current
Mixologist
The Alchemist's Garden
02.2023 - 09.2023
Lead Mixologist
Krobar Craft Distillery
12.2020 - 10.2022
Associate of Science - Computer Science
Santa Monica College