Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Timeline
Generic
Jonathan Rutkowski

Jonathan Rutkowski

Salem,MA

Summary

Skilled Baker with experience in baking and frosting cakes, pies, cupcakes, and other pastries. Possesses creative flair and enjoys experimenting with different ingredients and flavors to create unique and delicious baked goods. Demonstrates excellent customer service skills and is comfortable working in a fast-paced environment. Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high customer service standards. Excels in developing product knowledge and understanding customer needs to provide excellent customer experience. Disciplined Building Manager with a background in troubleshooting issues quickly and effectively and possessing the skills to handle conflicts while making good decisions. I am looking to tackle new challenges with an organization that appreciates talents in maintenance and repairs. Experience in theatrical technical work, proficiencies in EOS Family Software, QLAB, Set Building, Power Tools, Sound Equipment, Lighting Equipment, and set painting.

Overview

6
6
years of professional experience

Work History

Student Building Manager

Merrimack College
08.2023 - Current
  • Earned Trust as a Keyholder
  • Utilized a walkie-talkie skillfully for efficient communication
  • Contributed to event setup and teardown tasks

Sales Associate/Cashier/Baker

Ziggy and Sons' Donuts
01.2019 - Current
  • Prepare, bake and display pastries, muffins, etc
  • Restock supplies
  • Serve patrons
  • Clean up kitchen and counter areas, wash floors
  • Cash out daily register

Sales Associate

Rebecca Nurse Homestead/Danvers Alarm
05.2020 - 09.2020
  • Restock and ticket merchandise
  • Operated POS system to process sales and admission fees
  • Greeted visitors, provided introductory interpretation, and answered visitors inquiries upon request

Education

Bachelor of Arts - Theater

Merrimack College
North Andover, MA
11.2024

Bachelor's degree - History

Merrimack College
North Andover, MA
11.2024

Skills

  • Customer Service
  • Stocking and Replenishing
  • Guest Satisfaction
  • Cash Register Operation
  • Conflict Handling
  • Guest Inquiries
  • Informational Materials
  • Product Knowledge
  • Customer Service Excellence
  • Sales Expertise
  • Facility Safety
  • Cash Drawer Management
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Cleaning Procedures
  • Customer Relationship Management
  • Group and Individual Instruction
  • Time Management Skills
  • Order Taking
  • Cleaning and Sanitizing
  • Sales Techniques
  • Prepare and breakdowns A/V systems for live performances
  • Diagnosed, troubleshoot, and corrected any problems encountered in the setup and/or operation of all A/V equipment
  • Applied technical knowledge of electronic principles
  • Coordinated technical aspects for stage arrangements
  • Conferred with other sound technician personnel
  • EOS Family Software
  • QLAB Software

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Awards

Eagle Scout Award 

Earned June 2021

  • Completed a service project benefiting Bishop Fenwick High School in Peabody, MA.
  • Demonstrated leadership by organizing and managing a team of 20 volunteers.
  • Successfully planned and executed a project involving removing auditorium seating, replacing broken seating, cleaning out closets, and relocating materials from closets.
  • Achieved rank through years of skill development, leadership roles, and personal growth.


John Phillip Sousa Band Award

May 2021

  • Recognized as the most outstanding band member for musical talent, leadership, and dedication.
  • Demonstrated excellence in performance, teamwork, and contributions to the band program.
  • Earned the highest national honor for high school band students, awarded annually.

Timeline

Student Building Manager

Merrimack College
08.2023 - Current

Sales Associate

Rebecca Nurse Homestead/Danvers Alarm
05.2020 - 09.2020

Sales Associate/Cashier/Baker

Ziggy and Sons' Donuts
01.2019 - Current

Bachelor's degree - History

Merrimack College

Bachelor of Arts - Theater

Merrimack College
Jonathan Rutkowski