JONATHAN RUTKOWSKI
Salem,MA
Summary
Baker, Sales Associate/Cashier Ziggy and Sons' Donuts, Salem, Massachusetts - Prepare, bake and display pastries, muffins, etc. - Restock supplies. - Serve patrons. - Clean up kitchen and counter areas, wash floors. - Cash out daily register.
Skilled Baker with experience in baking and frosting cakes, pies, cupcakes and other pastries. Possesses creative flair and enjoys experimenting with different ingredients and flavors to create unique and delicious baked goods. Demonstrates excellent customer service skills and is comfortable working in a fast-paced environment. Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience. Disciplined Building Manager promoting a background in troubleshooting issues quickly and effectively. Possessing the skills needed to handle conflicts while making good decisions. Looking to tackle new challenges with an organization that appreciates talents in maintenance and repairs.
Overview
4
4
years of professional experience
Work History
Student Building Manager
Merrimack College
North Andover, MA
08.2023 - Current
- Implemented strategies to unlock various buildings
- Earned trust as keyholder
- Utilized a walkie talkie skillfully for efficient communication
- Contributed to event setup and teardown tasks
Sales Associate
Rebecca Nurse Homestead/Danvers Alarm List Company, Inc.
Danvers, MA
05.2020 - 09.2020
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Restock and ticket merchandise
- Operated POS system to process sales and admission fees
- Greeted visitors, provided introductory interpretation, and answered visitors inquiries upon request.
Baker, Sales Associate/Cashier
Ziggy and Sons' Donuts
Salem, Massachusetts
- Prepare, bake and display pastries, muffins, etc
- Restock supplies
- Serve patrons
- Clean up kitchen and counter areas, wash floors
- Cash out daily register.
Skills
- Identification Checks
- Cash Drawer Management
- Stocking and Replenishing
- Time Management Skills
- Sales Expertise
- Till Counting
- Payment Processing
- Cleaning and Sanitizing
- Guest Inquiries
- Order Taking
- Cleaning Procedures
- Cash Register Operation
- Cash Handling
- Product and Service Sales
- Group and Individual Instruction
- Product Knowledge
- Customer Service
- Customer Relationship Management
- Verbal and Written Communication
- Currency Counting
- Sweeping and Mopping
- Facility Safety
- Complex Problem-Solving
- Guest Satisfaction
- Sales Techniques
- Informational Materials
- Facilities Management
- Conflict handling
- Facility Operations
- Issue Resolution
- Hospitality and Accommodation
- Customer Service Excellence
- Issuing Receipts
Awards
- Eagle Scout, June 2021
- John Phillips Sousa Band Award - May 2021
References
- Candice Dawes, Danvers Alarm List Company Inc., Manager, (978) 774-8799, info@rebeccanurse.org
- Kathleen Sills, Merrimack College, Associate Professor, Sillsk@merrimack.edu
Timeline
Student Building Manager
Merrimack College
08.2023 - Current
Sales Associate
Rebecca Nurse Homestead/Danvers Alarm List Company, Inc.
05.2020 - 09.2020
Baker, Sales Associate/Cashier
Ziggy and Sons' Donuts