Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Nieves

Los Angeles,CA

Overview

8
8
years of professional experience

Work History

Student Worker

LA Harbor College
09.2006 - 05.2007
  • Worked in team environment to maintain high levels of productivity.
  • Took and followed detailed directions from others.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.

Cashier/stocker

99 Cent Only Store
08.2008 - 02.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.

Cashier

The Home Depot Inc
06.2004 - 03.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Vons Grocery Store
11.2003 - 03.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate Of Arts And Sciences - Administrative Assistance And Secretarial Science

LA Harbor College
Wilmington, CA
06.2007

Skills

  • Reports
  • Inventory Management
  • Customer Service Excellence
  • Identification Checks

Timeline

Cashier/stocker

99 Cent Only Store
08.2008 - 02.2012

Student Worker

LA Harbor College
09.2006 - 05.2007

Cashier

The Home Depot Inc
06.2004 - 03.2005

Cashier

Vons Grocery Store
11.2003 - 03.2004

Associate Of Arts And Sciences - Administrative Assistance And Secretarial Science

LA Harbor College

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Rebecca Nieves